Author Archives: The Commit Team
New CommitCRM 6.0 Release
Hi Commiters, We are very excited to inform you that a new major version of CommitCRM has just been released! The development of CommitCRM 6.0 has been a labor of love and some interesting new features have been added. CommitCRM … Continue reading
Posted in CommitCRM Company, CommitCRM Product
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GFI MAX RemoteManagement™ and CommitCRM – Now Integrated
Hi Everyone, We are happy to officially announce the integration between CommitCRM and GFI MAX RemoteManagement. Dr. Alistair Forbes, General Manager, GFI MAX said: “The two key tools for an IT Services business are their RMM tool and their service … Continue reading
Posted in CommitCRM Product, RMM
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Speaking Their Language
Knowing how to best sell your services is an important and, often, underrated skill. Many IT support providers assume that they can use the same language they use with their suppliers, technicians and industry connections when they go about marketing … Continue reading
Posted in CommitCRM Product
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Turn ON the Light – Geeks Corner
[Warning #1 - This post is for geeks only!] A few days ago @lpopejoy posted something in the CommitCRM user forums that drew our attention. He wrote: On a side note, I also have a stoplight in my office – … Continue reading
Posted in API, IT Industry, Misc
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SMB and the Cloud – Are You Ready?
Microsoft® has recently published the ‘Microsoft SMB Business in the Cloud 2012’ research report which was designed and conducted in conjunction with Edge Strategies Inc. in December 2011. The research questioned 3,000 SMBs that employ 2 to 250 employees across … Continue reading
Posted in IT Industry, Misc
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The Power of Communication
The power of good communication is undeniably great. Effective communication skills is one of the specific abilities that enables some people to succeed while many fail. In fact, the building and sustainability of all relationships, from personal contacts and family … Continue reading
Posted in Misc
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Putting Your Customers First
When etiquette classes were in fashion, service was always delivered with a smile and the customer was always right. During the golden age of customer service, business people understood that they were selling much more than a good or a … Continue reading
Posted in CommitCRM Product, IT Industry, Misc
Tagged Business Management, Business Philosophy, CommitCRM, PSA
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Saving Time with Activity Templates
The best thing about business automation systems is that they automate your workflow, right? Right! But if every customer is different, every service call is unique and every lead is unlike any other, then how can a business automation solution … Continue reading
Posted in CommitCRM Company, CommitCRM Product
Tagged Automation Features, Business Management, CommitCRM, PSA
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Building from the Inside
Most often, when people think about building a company, they think about expanding. For IT support providers, when you think about building your business, you probably think about increasing the number of recurring customers, the number of Assets being serviced … Continue reading
