Author Archives: The CommitCRM Team

A Report in Time Saves Nine

One of the most common tasks you are faced with in your IT business (besides switching things off and on again) is generating reports on all sorts of different things such as daily tickets, monthly charges, charges by employee, quotes, … Continue reading

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Health Matters for IT Service Technicians

When your work involves long periods sat in front of a computer, sooner or later something will go wrong and your health will suffer if you don’t take steps early on to prevent the damage. When your job or business … Continue reading

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Add Structure to Your Accounts with Structured Notes

CommitCRM certainly isn’t exactly short of places to enter data about customers and there is a wide array of boxes and forms designed to enter all manner of information. However there is a pretty much infinite variety of data which … Continue reading

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Web Interface Updates in Version 8

In the latest version of our PSA software (version 8) we have added a bunch of features including some which existed in the desktop app and some which are entirely new to both desktop and web. Timers have been added … Continue reading

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Much Ado About To-do

When you need to get things done, you can’t go wrong with a good old trusty to-do list which helps you organize what needs to be done and by showing what has been done so far, also helps keep you … Continue reading

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New CommitCRM v8 Released!

Hi Commiters, We are very excited to announce the release of the new version of our Professional Services Automation software. The all new CommitCRM 8 is ready and available for you to download right now! There are many big new … Continue reading

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You Can’t Stop the Signal – the Tickets and Techs Must Keep Moving!

When Tickets are arriving for all manner of issues, from multiple customers and you need to assign them to various technicians at differing times throughout the day or week, you need a way to manage all this efficiently and effectively. … Continue reading

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Sysadmin Day “Best of the Worst” Contest Winner

As you may already know if you have been following this blog, we recently announced a contest for Sysadmin Day which was on July 25th this year. We had a load of entries for the contest which were great fun … Continue reading

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Sysadmin Day “Best of the Worst” Contest

In honour of the 15th annual System Administrator Appreciation Day on July 25th we at CommitCRM are having a little contest! No doubt just about everyone in the IT industry has had a bad day at some point, when everything … Continue reading

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Desktop as a Service

Desktop virtualization, in particular “Desktop as a Service” (DaaS), sometimes called “Managed Desktops” or “Managed Workspaces” depending on the vendor or platform, is a service which offers a full desktop operating system experience hosted remotely in “the cloud”. Virtual desktops … Continue reading

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