Author Archives: The Commit Team
Speaking Their Language
Knowing how to best sell your services is an important and, often, underrated skill. Many IT support providers assume that they can use the same language they use with their suppliers, technicians and industry connections when they go about marketing … Continue reading
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Turn ON the Light – Geeks Corner
[Warning #1 - This post is for geeks only!] A few days ago @lpopejoy posted something in the CommitCRM user forums that drew our attention. He wrote: On a side note, I also have a stoplight in my office – … Continue reading
Posted in API, IT Industry, Misc
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SMB and the Cloud – Are You Ready?
Microsoft® has recently published the ‘Microsoft SMB Business in the Cloud 2012’ research report which was designed and conducted in conjunction with Edge Strategies Inc. in December 2011. The research questioned 3,000 SMBs that employ 2 to 250 employees across … Continue reading
Posted in IT Industry, Misc
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The Power of Communication
The power of good communication is undeniably great. Effective communication skills is one of the specific abilities that enables some people to succeed while many fail. In fact, the building and sustainability of all relationships, from personal contacts and family … Continue reading
Posted in Misc
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Putting Your Customers First
When etiquette classes were in fashion, service was always delivered with a smile and the customer was always right. During the golden age of customer service, business people understood that they were selling much more than a good or a … Continue reading
Posted in CommitCRM Product, IT Industry, Misc
Tagged Business Management, Business Philosophy, CommitCRM, PSA
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Saving Time with Activity Templates
The best thing about business automation systems is that they automate your workflow, right? Right! But if every customer is different, every service call is unique and every lead is unlike any other, then how can a business automation solution … Continue reading
Posted in CommitCRM Company, CommitCRM Product
Tagged Automation Features, Business Management, CommitCRM, PSA
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Building from the Inside
Most often, when people think about building a company, they think about expanding. For IT support providers, when you think about building your business, you probably think about increasing the number of recurring customers, the number of Assets being serviced … Continue reading
Home Screen Benefits
One of the perks of using a professional services automation (PSA) solution like CommitCRM is that you can use one platform to manage your entire workflow. CommitCRM’s countless tools coupled with bidirectional integrations with leading tools, like QuickBooks, GFI MAX, … Continue reading
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Our Commitment
We know that Shakespeare was legendary. On top of being a playwright and a poet, Shakespeare is even credited for introducing over 1700 words to the English language. In spite of his genius however, we’d like to stipulate that Shakespeare … Continue reading
Posted in CommitCRM Company, CommitCRM Product
Tagged Business Management, Business Philosophy, Commit Community, CommitCRM, PSA
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