Hi Everyone,
We are happy to officially announce the integration between CommitCRM and GFI MAX RemoteManagement.
Dr. Alistair Forbes, General Manager, GFI MAX said:
“The two key tools for an IT Services business are their RMM tool and their service management tool and having these two tools work together in a seamless and efficient way is a very substantial operational enabler. The CommitCRM integration with GFI MAX RemoteManagement provides this and will help our shared customers to focus on growing their businesses with confidence that they can deliver great service and high levels of internal efficiency.”
We couldn’t agree more!
The official press release can be found here.
Overview
CommitCRM-GFI MAX Link module offers a direct integration with GFI MAX RemoteManagement RMM solution.
The integration can link GFI MAX Site and Device information with CommitCRM’s Account and Asset respectively, in real time. This integration module has been developed by Commit and is based on GFI MAX’s API.
The integration enables you to manage all RMM Tickets from within CommitCRM to streamline your workflow. Failed Checks in GFI MAX are automatically converted into service Tickets in CommitCRM. Also, the information about Devices and Sites that is recorded in GFI MAX is automatically sent to CommitCRM, and you can easily select whether to link or import the data into CommitCRM.
Main features include:
If you are already using GFI MAX RemoteManagement please contact us to learn more about linking it to CommitCRM.
To learn more about GFI MAX visit the GFI MAX RemoteManagement Web site.
Until next time,
The Commit Team
