Overview

Commit's Asset Management feature lets you easily track and manage customer equipment, PC inventory and software licenses/subscriptions.

Asset management in Commit is designed to help IT managers and service providers to quickly and efficiently get to the root of problems with the help of the Asset service history feature, and the Asset management overview of customer hardware and software inventory.

Each Asset can be linked to a specific customer, and it represents their equipment (hardware) or software. Once an Asset is linked to an Account, and service Tickets are opened for it, this link to the Account becomes permanent (i.e. you cannot link it to any other Account).

Each Asset can be one of the following types: Hardware, Software or Other. For each of the types, you can manage slightly different information which is relevant to the Asset type, and track the relevant activity.