Email Processing Settings

This window is designed as a flow chart which represents the flow each email goes through when it is being processed. Each step of the flow requires configuring settings which instruct the system on how to handle that step. Scroll down to reach the Email Processing Settings. Now you can define parameters for how the system should process the email.
 
The Email connector server pulls each email and performs the relevant action as defined in the settings.

In this section you will configure the following actions:

1. New Ticket from Email

2. XML Formatted Email (API)