When an email containing XML formatting is detected, the system analyzes the XML content of the email and performs the appropriate action. You may also send automatic replies in response to XML formatted email (see Setting Up Responses Parameters below).
Email Processing Settings Window
| • | Add/update record - select this box if you wish to activate the XML formatting processor. |
| • | Password - to avoid processing spam XML formatted emails which can modify your database, you may define a password here which must appear in the XML so that only emails containing that password will be processed. |
Setting up the Response parameters:
If an XML email requires a response, the following settings will be used:
| • | Send Response - Select this box in order to send responses to the API system if requested in the XML. Note that the response will be sent to the email address specified in the XML text (if specified) and not to the sender of the XML email. |
| • | BCC each Response Email to (optional) – If you would like to store all automatic outgoing emails sent in response to processed XML messages, you can automatically BCC your own support team or any other email address where these messages can be stored (again, DO NOT send these automatic emails to the Email Connector Incoming Email Address which is being used for all XML support requests processed by the Email Connector). |