Documentation > Getting Started
| Commit Getting Started Guide |
| Scope |
| Service Management Flow |
| New Ticket Flow |
| Before you start |
| Open the Account Window |
| Create a New Ticket |
| Dispatch the Ticket |
| Add Tasks for Tickets |
| Create a New Ticket from the Web Interface |
| How Do Customers Create New Tickets from the Web Interface |
| On-Site Visits |
| Before You Leave the Office |
| On the road - Using Commit Web Interface |
| Resolve the Ticket |
| Add Charges |
| Using the Timer to Add Charges |
| Using the Web Interface to Add Charges |
| Set Ticket Status to Completed |
| Ticket Resolution vs. Charges |
| Bill the Customer |
| Charge Reports |
| Exporting Charges from Commit |
| Using Commit-QuickBooks Link |
| Tracking Activity in the system |
| View Account History |
| Viewing Ticket History |
| Managing Contracts |
| Create a New Contract |
| Tracking Recurring Contract |
Copyright© 2002-2008, Commit Business Solutions Limited - All Rights Reserved.