Documentation > Getting Started


Contents | Index

- A -

Account Histrory

Account window

- B -

Billing

- C -

Charges

Add Charges
Ticket Resolution vs. Charges

Charges reports

Commit Setup guide

Complete Ticket

Completed

Contracts

Customer

- D -

Dispatch

Dispatcher

Create a New Ticket
Dispatch the Ticket

- E -

Export Charges

- F -

Frequently Asked Questions

- G -

Global System Contract

- N -

New Contract

New Ticket

New Ticket Flow
Create a New Ticket

- O -

On the road

Online Services

On-site

On-Site

On-Site Visits
On the road - Using Commit Web Interface

- Q -

QuickBooks Link

- R -

Recurring Contract

Resolution

Resolve Ticket

Resolved

- S -

Service Form

Show ticket in dispatcher

- T -

Tasks

Technican Service Form

Technician Service Form

Ticket

Create a New Ticket
Add Tasks for Tickets
Create a New Ticket from the Web Interface
How Do Customers Create New Tickets from the Web Interface
Resolve the Ticket
Set Ticket Status to Completed
Ticket Resolution vs. Charges

Ticket History

Timer

Add Charges
Using the Timer to Add Charges

Track Activity

- W -

Web Interface

Create a New Ticket from the Web Interface
How Do Customers Create New Tickets from the Web Interface
On-Site Visits
Using the Web Interface to Add Charges