Managing Contracts

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A Contract in Commit defines the service agreement with your customer, which helps you manage the way you charge your customer for services and track the status of the agreement. Each Contract is always related to an Account.

 

Commit Contracts are categorized according to their type:

Global
Block of Time
Block of Tickets
Block of Money

 

If you do not define a Contract for an Account, the system will use the System Global Contract which is a Contract of type Global and is available for all of the Accounts by default.