To add new Charges from the Web Interface:
1. Go to the Ticket Details Window (click View for a specific Ticket)
2. Click the Create for Ticket menu, and select the new Charge (Labor, Expense or Product/Part). You can also scroll down to the Charges tab and click the New Charge at the top of the Charges list.
The New Charge window will open.
| 1. | Select the default Labor Item, and fill in the Units and the Rate. |
| 2. | Click Save. |
| 3. | Note that the Billable flag will be set by default – this is the default behavior for Global Contracts. |
