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Adding new Charges is the way to log the work performed for a Ticket/Account.
There are three types of Charges in Commit:
An Item is selected for each Charge and it may set the price for this Charge.
Selecting Items for Charges speeds-up the process of adding new Charges. When an Item is selected for a charge, its description and price are automatically copied to the charge record fields bypassing the need for manual data entry.
In the following sections you can find more on the different charge fields and how charges can be used in CommitCRM effectively.