Field

Description

Code
(mandatory)

The Item Code is a unique ID for each Item. It can contain numbers, letters and special characters. The Item Code can be used in order to sort and find the Items (e.g. HP-P4200TN).

Name
(mandatory)

Contains a short description of the Item (e.g. "Hp LaserJet Printer 4200 Network Support")

Type

The Item Type is a customizable field which allows you to define a list of possible types. For example Labor Items may include the following types: Consulting, HW Installation, Maintenance etc., while Expense Items may include the following types: Travel, Parking etc. The Item Type list for selection is determined according to the Item group (Labor, Expense or Parts).

Pricing Settings

Pricing settings vary based on the Item Group (i.e. Labor, Expense or Products/Parts), and the pricing method which is selected (fixed-price or employee-rate).

Products/Parts:

The pricing for Parts is simple and consists of the Price and the Cost. The cost is the price you pay for the Item when you purchase it from your Vendor.
 

Expense:
The Price Source field for Expense Items determines if a fixed-price or employee-rate should be used.

 
The Price may be per unit or per hour. For example, you can charge your customer for Parking expenses with a fixed price per parking event or with hourly parking expenses.
The Cost is the price you originally paid for the Expense Item.

Labor:

The Price Source field for Labor Items determines if a fixed-price or employee-rate should be used. If using fixed-price, it can be per unit or per hour.

Suspended

Items can be Active or Suspended. A suspended Item cannot be selected when adding new charges (it is not available in the list of Items for selection). Existing Charges which are using this Item will not be affected.
Suspend an Item when you do not want to sell it anymore or when it's temporarily out of stock.

Tax Fields

Using taxes in Commit is optional. By default, the tax option is not activated. To begin using taxes, you first need to set the taxable Accounts and taxable Items. You can read more about taxes in Charging Using Taxes.