Custom Pricing can be defined at the Account level or at the Contract level.
When charges are entered, the system calculates the rate/price as follows:
Does the Contract to be charged have Custom Pricing settings?
| • | Yes - The prices and rates are taken from the Custom Pricing settings, and any pricing settings defined for the Account are ignored. |
| • | No – The prices and rates will be taken from the Account Custom Pricing (if set) or Standard Item prices and employee rates. |
In other words, when Custom Pricing is defined for the Contract, these custom prices will be used regardless of prices set for the Account.
The Contract's custom pricing is defined in the Contract window, under the Custom Pricing tab. The default Custom Pricing Settings for a Contract is to use the pricing settings in the Account, as shown in this window:
To define Custom Pricing for the Contract, click Custom Pricing Settings for this Contract as shown below:
