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Custom Pricing lets you set unique prices for different Accounts or Contracts. Once you define custom prices for an Account or Contract, these prices will be used automatically for every charge logged for Accounts or Contracts.
When should I use Custom Pricing?
By default, the standard employee hourly rates and item prices will be used automatically.
You should use custom pricing only when you want to use a different set of prices or rates for a specific Account or Contract.
Account level vs. Contract level Custom Pricing
Custom Pricing can be defined at the Account level or Contract level.
When custom prices are defined for the Contract, the Account's custom pricing settings are ignored, and the Contract's price settings are used.
You can read more about Custom Pricing in the Introduction to Billing, under Custom Pricing section.
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