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Using the Web Interface, employees can download and upload Commit documents which are located on your server, directly from the browser. You can also set up the system to allow customers to download documents which are linked to their account, or which are linked to public Knowledge Base articles, via the Web Interface.
In order to allow file downloads and uploads, you should first map the folder locations for the download, so that the Web Interface Service will be able to access them for download. You can also define folders which will deny download, in case you need to protect sensitive information from being accessed via the web interface.
To setup the documents download settings, please refer to Web Interface Installation Instructions, under Document Download and Upload Settings.
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