You can set an employee as inactive by clicking the 'Make Inactive' button in the 'Employee' tab when the employee's details are displayed.
Inactive employees are usually employees that have stopped working. Therefore, such an employee no longer needs to be managed in the system. Setting the employee to Inactive will release one active employee license for use by another employee.
Inactive Employees cannot be managed in Commit, i.e. they cannot be assigned to Tickets, cannot be used for labor charges, cannot be dispatched for on-site visits for open Tickets, etc.
Couldn’t find an answer to your question? Please feel free to
contact us. We’ll be glad to help!