Justin
October 16th, 2009, 11:51 AM
Once a ticket is created and dispatched; if I decide to delete it off the calendar, is there a way of redispatching the ticket again?
Support Team
October 16th, 2009, 12:49 PM
Hi Justin,
Thanks for posting this question.
Sure, once you've deleted the appointment from the calendar, just go back to the Ticket - Details Tab, and put a checkmark in the Show ticket in Dispatcher option to place the ticket in the Dispatcher queue.
Reno Breen
Justin
October 16th, 2009, 02:20 PM
cool thanks!
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