Edit Tech Service Forms

[Thomas@washpc.com]

Running into a problem with our service forms. We like the look and feel of Tech Service Form 2, but when we add charges to the form it does not show taxes. We have noticed that TSF 1 will show the taxes. Is there a way to edit TSF 2 so that it will show the taxes as well?

[Support Team]

Hi Thomas,

Thanks for posting this.
You can redesign the TSF2 report to include the summary fields from TSF1, which include the tax display.
To do this, open TSF1 in the designer, go to the charges tab, select all the fields in the summary, and press CTRL-C.
Then open TSF2 in the designer, go to the charges tab, select all the fields in the summary, press delete, and then press CTRL-V to paste in the fields from the clipboard.
close the designer, and generate your new report.

For more information about customizing reports, please click here[/urlmp=] and [urlmp=/wiki/Customization_FAQ]here.

Hope this helps,

Reno Breen