ateckstrom
April 9th, 2011, 08:59 PM
Dear Support
I was wondering if there are any plans for releasing a Kaseya to commitcrm interface? I know that the email connector can be used to take information from xml emails and import tickets into commitcrm. I am talking about a closed loop database to database connection.
The reason that I ask this question is because I have built a prototype Kaseya to commitcrm interface. My interface needs some development put into it. I did not want to waste development dollars if you are going to release an interface. If there are no plans to release a Kaseya to commitcrm interface then I will finish my interface.
My interface can currently match Kaseya organizations to commitcrm accounts. The interface can import Kaseya agents into commitcrm assets and associate the asset with the correct account. Currently the agent name, manufacturer, model and serial number populate into the asset.
I plan on adding closed loop ticketing. Tickets opened in Kaseya would populate in commitcrm. When the ticket was closed in commitcrm it would close in Kaseya.
I would add synchronization of Kaseya agent contacts to commitcrm account contacts. The contact would be associated with the correct asset.
I plan on adding the ability to create Kaseya organizations from commitcrm accounts and vise versa commitcrm accounts from Kaseya organizations.
If there is any interest I would be willing to sell the interface to other commitcrm users. I was thinking some where around $500 for the interface and 20% annual mainteance after the first year.
If anyone is interested please reply to this post. If there is enough interest I will get the interface ready for production release.
I was wondering if there are any plans for releasing a Kaseya to commitcrm interface? I know that the email connector can be used to take information from xml emails and import tickets into commitcrm. I am talking about a closed loop database to database connection.
The reason that I ask this question is because I have built a prototype Kaseya to commitcrm interface. My interface needs some development put into it. I did not want to waste development dollars if you are going to release an interface. If there are no plans to release a Kaseya to commitcrm interface then I will finish my interface.
My interface can currently match Kaseya organizations to commitcrm accounts. The interface can import Kaseya agents into commitcrm assets and associate the asset with the correct account. Currently the agent name, manufacturer, model and serial number populate into the asset.
I plan on adding closed loop ticketing. Tickets opened in Kaseya would populate in commitcrm. When the ticket was closed in commitcrm it would close in Kaseya.
I would add synchronization of Kaseya agent contacts to commitcrm account contacts. The contact would be associated with the correct asset.
I plan on adding the ability to create Kaseya organizations from commitcrm accounts and vise versa commitcrm accounts from Kaseya organizations.
If there is any interest I would be willing to sell the interface to other commitcrm users. I was thinking some where around $500 for the interface and 20% annual mainteance after the first year.
If anyone is interested please reply to this post. If there is enough interest I will get the interface ready for production release.