lpopejoy
February 8th, 2013, 08:42 PM
Is there any way to send out a different email template when a ticket is opened/completed based on the TYPE of the ticket (or type of account). I would like consumers to get a different email than businesses.
I'm pretty sure I know the answer already. ...so can I add my vote? :)
I'm pretty sure I know the answer already. ...so can I add my vote? :)