Could not retrieve IMessage Interface not supported ErrorCode -2147418113

[pops1000uk]

Why would i get this error while trying to send my customer their web username and password ?
Could not retrieve IMessage Interface not supported ErrorCode -2147418113

Outlook is not running. I am using Outlook 2012 with Office 365

[Support Team]

The error you mentioned means that RangerMSP cannot access Outlook because of a broken Outlook integration layer (or privileges). Sometimes an Office-Repair fixes this.

In addition, we've found out about the MS related patch that may fix this problem and we have just emailed it to you.

[pops1000uk]

Resolved. thanks