Filter one field based on another field

[lpopejoy]

I would like a filter that shows all tickets WHERE status = "Completed" AND Last External Activity is <= Close Date.

This will show me all tickets that we closed, but have not been updated by API/email/web since we completed them.

...and then I can run the "remove all tickets from inbox" on that set of tickets - because I don't need to review them.

Does that make sense?

[Support Team]

Interesting idea, unfortunately while you can filter by each of the fields that you mentioned and have the AND condition between them you currently cannot compare between them. We'll take a note on this. Thanks.