Convert a Secondary Contact into a primary Account

[Support Team]

RangerMSP User Question*

How can I convert a Secondary Contact into a primary Account?


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* Question received by email and shared here for the benefit of our users.

[Support Team]

Answer

Go to the Contacts tab for the Account and right click on the Secondary Contact you want to use then select Copy secondary contact to primary account and fill in any addition details required for the new Account. Once created the new Account will maintain a relation with the original Account - you can see this on the Relations tab on both new and old Accounts.