Using RangerMSP remotely with an iPad

[Support Team]

RangerMSP User Question*

How can my technicians access and update Tickets on their iPad while out of the office or at a client location?

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Answer


You can use the mobile version of the Web Interface for Employees on iPad and other mobile devices. Techs can easily update Tickets remotely and much more using the Web Interface. Note though that this is an optional add-on module.