New Tickets default to Dispatcher

[Support Team]

RangerMSP User Question*

How do I make sure all new Tickets appear in the Dispatcher?

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Answer

To ensure all new Tickets also appear in the Dispatcher by default, simply go to Tools > Options > Tickets - 1 and check the box By default, set to display new Tickets in Dispatcher