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View Full Version : Feature Request - Multiple Inbound Email Accounts


aaspeer
May 24th, 2016, 02:04 PM
It would be really great for the ability to multiple inbound email accounts, and to also have the ability, based on the account in which the ticket was received in, set the ticket label and ticket type automatically. For example macrequest@support.com would create a ticket with the label MAC Request, etc...

Since we don't have multiple dashboards, setting labels automatically would be very helpful.

Thank you,

Austin Speer

Support Team
May 25th, 2016, 06:02 AM
Thank you for posting and suggesting this. We will have your request logged.

lpopejoy
May 26th, 2016, 07:13 AM
Yes - this would be awesome.

To expand on it - sales@support.com could create an opportunity. :)

Support Team
May 26th, 2016, 07:45 AM
Noted as well. Thank you!