View Full Version : Default employee ticket alerts
nattivillin
November 16th, 2016, 06:52 AM
Each new employee has to go in and change their settings from (send me all emails for all tickets) to something more reasonable like (when i am the ticket manager)
How do i change the default here?
Support Team
November 16th, 2016, 07:21 AM
Alerting settings are personal per employee user and each should manage their own settings and preferences under Tools > Options > Alerts tab when logged into RangerMSP, and also - each user should configure their own settings for email alerts.
Hope this helps.
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