Email template with survey

[lpopejoy]

Here's the email template we use for survey results. This gets sent on ticket completion.

[AN-Tech]

Thanks Luke

[ramonbps]

Hi Luke, How do you get this working. I see a adt file does it pertain to commitcrm?

[lpopejoy]

Hello,

You will go to Settings->Email Templates. Click "Import" in the menu bar. Choose the ZIP file, and you should see the new email template show up in your email templates list.

[LFITServices]

Thanks for sharing. I wish we could be more action in this area. It would be interesting to see how others format their tickets.

[aaspeer]

What are you using on the backend for the link on the email? Survey Monkey or something custom?