reports

[ken geary]

I'm trying to generate a report for completed tickets but not billed for one customer for them to send a PO can you help

Thanks
Ken

[Support Team]

Sure, there are many options, please find one example -

Pick any of the Charge reports, and when generating use the top/right link to switch to legacy filtering mode (optional, but to simplify the case here) - then - filter for your customer in the Account field, unselect the Billed checkbox while keeping the Unbilled one checked, and finally filter the list only for Charges that are related to Completed tickets. Done!

/forum_images/charges-report-for-closed-tickets.jpg