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Search: Posts Made By: asmbit
Forum: RangerMSP Software Discussion Forum (CCRM) March 31st, 2009, 06:38 PM
Replies: 10
Posted By asmbit
I was wondering if there are significant improve on the web interface! could anyone give me a quick feedback on the web interface in version 5 beta? thanks
Forum: RangerMSP Software Discussion Forum (CCRM) December 2nd, 2008, 04:10 AM
Replies: 6
Posted By asmbit
unfortunately the customer has their own system in place and they can't change that.
any other method i can use? such as comparing the email subject with existing tickets?
Forum: RangerMSP Software Discussion Forum (CCRM) November 27th, 2008, 08:04 PM
Replies: 5
Posted By asmbit
Thanks, i did that before and i end up with tabs that i no longer want, or fields i want that are not available. now i can't delete them or don't know how.
Forum: RangerMSP Software Discussion Forum (CCRM) November 27th, 2008, 08:05 AM
Replies: 6
Posted By asmbit
Hi just a word on this. I get duplicate emails with the following format.

ASMBIT job# 123 <client name>

Now, the only thing that is different is the job # however i could be receiving the same job...
Forum: RangerMSP Software Discussion Forum (CCRM) November 27th, 2008, 07:30 AM
Replies: 5
Posted By asmbit
how about a template field? that way we can add as many templates as we want and the contents. everytime we click on the template name it will fill the resolution fill with the text.
that will save...
Forum: RangerMSP Software Discussion Forum (CCRM) November 27th, 2008, 07:28 AM
Replies: 5
Posted By asmbit
is there any additional information on how to use the "tabs" + "fields" in the new tab? it will be nice to have a demonstration video on how to use it, as it will really help to customize CommitCRM...
Forum: RangerMSP Software Discussion Forum (CCRM) November 27th, 2008, 07:23 AM
Replies: 10
Posted By asmbit
well, i tried using google and there seem to be very little information on it. Don't think they have a forum either that users can share their experiences about the software. I personally don't like...
Forum: RangerMSP Software Discussion Forum (CCRM) November 25th, 2008, 05:41 PM
Replies: 10
Posted By asmbit
Hi everyone,

Got the email today about the reimage software, haven't test it out yet.
But i like the idea, if it works i go for it.
Only question in my mind is how (in theory) can i integrate that...
Forum: RangerMSP Software Discussion Forum (CCRM) November 21st, 2008, 05:23 AM
Replies: 1
Posted By asmbit
Hi,

i want to know if CommitCRM has any feature where i can use to record shipping records for customers. parcel consignment notes, tracking number etc.
can i modify CommitCRM in any way to store...
Forum: RangerMSP Software Discussion Forum (CCRM) November 13th, 2008, 11:37 PM
Replies: 8
Posted By asmbit
it'll be good for us to choose which fields we want to sync with outlook calendar, what we want to sync with tasks. that way it's fully customized. like commitcrm itself, very flexible system.
Forum: RangerMSP Software Discussion Forum (CCRM) November 11th, 2008, 06:46 AM
Replies: 8
Posted By asmbit
Hi,

but job description are never 1 line long.
All i want is the company name on the subject
company address on the location
and then job description in the calendar description field, doesn't that...
Forum: RangerMSP Software Discussion Forum (CCRM) November 10th, 2008, 09:53 PM
Replies: 8
Posted By asmbit
Hi,

When schedule a job in dispatcher. Then sync it to outlook.
The "subject" + "location" isn't what it suppose to be.
instead of the company name in the subject field, i have the first line of the...
Forum: RangerMSP Software Discussion Forum (CCRM) October 30th, 2008, 07:09 AM
Replies: 3
Posted By asmbit
That's okay, that's where you set a status "public" or "internal" on the document.
That will trigger whether they will be able to see the document or not. simple. am sure ur pogrammer can do this in...
Forum: RangerMSP Software Discussion Forum (CCRM) October 29th, 2008, 11:15 AM
Replies: 3
Posted By asmbit
Hi, is it possible to have the document tab in "Accounts" to be display on the web interface?
I have clients who have aked me for documentations, i have sent them emails, but what i want is for them...
Forum: RangerMSP Software Discussion Forum (CCRM) October 16th, 2008, 05:50 AM
Replies: 4
Posted By asmbit
there is one Aeonixtech, you just need to purchase it on the store webpage.
Forum: RangerMSP Software Discussion Forum (CCRM) October 14th, 2008, 10:04 PM
Replies: 7
Posted By asmbit
thanks guys.
Forum: RangerMSP Software Discussion Forum (CCRM) October 13th, 2008, 09:24 AM
Replies: 3
Posted By asmbit
Thanks, what features are available for me to integrate into my website please? i am currently working on it so i want to link it to the crm fetures as much as possible.
Can the API help?
Forum: RangerMSP Software Discussion Forum (CCRM) October 12th, 2008, 11:27 PM
Replies: 3
Posted By asmbit
Hi, can i link my website to the knowledge base? allow visitors to access my website without login? integrate the knowledgebase into my website so people can search articles.
Forum: RangerMSP Software Discussion Forum (CCRM) October 12th, 2008, 04:01 AM
Replies: 4
Posted By asmbit
Hi Guys,

Just a quick question, have anyone integrated the web interface login into their website?
I integrated mine and what happens is that the login form is still on the front page with username...
Forum: RangerMSP Software Discussion Forum (CCRM) September 30th, 2008, 08:06 AM
Replies: 21
Posted By asmbit
There's a couple of quickbooks version i saw in the store.
which version is it exactly that is fully compatible? i might as well take a dive and convert to quickbooks for easy management.
Forum: RangerMSP Software Discussion Forum (CCRM) September 29th, 2008, 09:55 AM
Replies: 21
Posted By asmbit
any progress on myob invoicing? i've been working on the billing workflow and it's hard having to include so many additional steps. that can be achieve via quickbooks.
wish i hadn't paid big $ for...
Forum: RangerMSP Software Discussion Forum (CCRM) September 29th, 2008, 08:24 AM
Replies: 2
Posted By asmbit
alright i will give it a shot. thank you
Forum: RangerMSP Software Discussion Forum (CCRM) September 28th, 2008, 10:52 PM
Replies: 2
Posted By asmbit
Hi,

I have a client who is a helpdesk, they send me jobs throughout the days. however when they send out job via emails to me, they send it from different email account. eg. james assign the job to...
Forum: RangerMSP Software Discussion Forum (CCRM) September 10th, 2008, 08:43 AM
Replies: 10
Posted By asmbit
yeah that feature is available, i do want the customer to be able to download some information themself though. however more sensitive information will not be accessible to them without a password....
Forum: RangerMSP Software Discussion Forum (CCRM) September 10th, 2008, 02:04 AM
Replies: 10
Posted By asmbit
will this feature be available in the next release? i really don't want to copy sensitive documents around. Also i work by myself so having to remote access all the time is not very efficient.
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