Forum: RangerMSP Software Discussion Forum (CCRM)
January 11th, 2022, 03:41 PM
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Replies: 3
What the email so i can send you the file?
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 11th, 2022, 09:40 AM
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Replies: 3
Help Guys! I am trying to get the email connector working on the server and keep running into this error on startup. It worked the first time I set it up but have been unsuccessful since. Any...
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Forum: Reports
July 28th, 2020, 10:05 AM
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Replies: 1
Can anyone steer me in the right direction? Need a report showing me how many total calls per date range categorized by the Labels.
For example:
Date Range xxx- xxx
Label 1: 100
Label 2:...
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Forum: Reports
March 19th, 2020, 06:46 AM
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Replies: 3
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Forum: Reports
March 18th, 2020, 04:23 PM
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Replies: 3
Cannot get any of the parameters to match up. For example i have a Live Data Widget showing "Numbers of closed Tickets" every day. It will say for example 100. However when i run the report, the...
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Forum: Reports
October 23rd, 2019, 02:28 PM
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Replies: 1
Hey guys. I am looking for a report that shows the number of open /closed tickets per employee with last manager updated with date/time updated if possible? Any assistance or reply would be...
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Forum: Reports
May 14th, 2019, 02:46 PM
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Replies: 1
Need assistance with a report that shows
How many tickets were opened on a given day per Employee/Manager
How many tickets were closed on a given per Employee/Manager
For example: On 5/13/2019 so...
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Forum: Reports
February 21st, 2019, 02:49 PM
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Replies: 1
One more...What report or field can i use in order to report on accounts that call multiple times for the same issue? If there is even one. Any reply would be amazing! Thank you!
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Forum: Reports
February 19th, 2019, 09:00 AM
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Replies: 3
Thank you for the quick response! This is definitely what I have in mind. However what field in the filters would you get an average? Again thank you!!!
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Forum: Reports
February 19th, 2019, 07:32 AM
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Replies: 3
Hey guys, Im new on these forums but am lost trying to create a report showing
Number of open tickets
The average open time of a ticket
Number of closed tickets.
Im having the hardest time with...
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