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Forum: RangerMSP Software Discussion Forum (CCRM)

May 26th, 2008, 08:24 PM

Replies: 8

Need 'Ticket Status' for billing purposes

Posted By protocol1

Hi Raymond

We had a similar situation and what we did was create a ticket status of "to be billed" - all the junior techs, when the job was completed, would assign the appropriate charges and set to...

Forum: RangerMSP Software Discussion Forum (CCRM)

March 25th, 2008, 11:44 PM

Replies: 32

Web interface "face lifting"

Posted By protocol1

We have both the Technicians and the Customer web form - most of our clients don't like to use the Customer web tool - they feel it is too restrictive. Our techs hate using the web tool in the field...

Forum: RangerMSP Software Discussion Forum (CCRM)

March 5th, 2008, 07:46 PM

Replies: 21

MYOB Support

Posted By protocol1

Hi

We are also an Australian based IT company and are eagerly awaiting a CommitCRM CRM - MYOB link. The double-handling of billing/charges is very time consuming at present.

Showing results 1 to 3 of 3

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