Forum: RangerMSP Software Discussion Forum (CCRM)
February 23rd, 2021, 12:18 AM
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Replies: 9
Has anyone managed any kind of integration with RangerMSP client for incoming calls from 3CX?
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 20th, 2021, 07:46 AM
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Replies: 16
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 20th, 2021, 06:52 AM
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Replies: 16
Hi Luke, have you done any further integration with Ninja RMM?
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 11th, 2019, 08:18 AM
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Replies: 14
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 31st, 2019, 01:11 AM
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Replies: 2
We are experiencing increasing problems that engineers and clients are communicating more and more via WhatsApp and not the CRM. They clients get immediate responses (which they obviously like).
We...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 25th, 2019, 04:08 AM
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Replies: 6
+another 1000
Especially sync of assets between Commit & RMM (we use SolarWinds RMM)
The asset management is really clumsy, time consuming & unfortunately inaccurate because of reliance on humans.
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 24th, 2019, 02:03 AM
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Replies: 14
we got it working only with the web version.
our guys use the client and never really took the web client so we scrapped all development.
we would be interested if anyone had it working with the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 30th, 2019, 01:49 AM
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Replies: 10
we support your request for securities and find it frustrating that we are unable to restrict employees to certain accounts only (in the client). if it can be done in the web interface - why not the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 30th, 2019, 01:34 AM
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Replies: 8
+100 please please please
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 20th, 2019, 08:38 AM
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Replies: 16
lpopejoy - What basic integration do you have. We are with SolarWinds MSP & paying through our noses. Would like to see how much automation we can achieve before making a change.
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 20th, 2019, 05:33 AM
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Replies: 12
this is a basic requirement and should be done ASAP
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 20th, 2019, 05:30 AM
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Replies: 13
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 28th, 2019, 02:38 AM
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Replies: 6
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 27th, 2019, 11:55 PM
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Replies: 13
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 10th, 2018, 01:18 AM
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Replies: 4
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 9th, 2018, 08:31 AM
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Replies: 3
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 11th, 2018, 02:08 AM
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Replies: 14
Yip have a look at the doc below - it is simple but effective.
https://1drv.ms/b/s!AuyeoQlB3la5ikJmi70F4CRRj8mM
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 4th, 2018, 05:50 AM
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Replies: 14
Hi, we have 3CX popping a screen based on callerid. in this screen you are able to select a contact or open tickets. The account or ticket is then opened. Unfortunately there is no way of getting...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 3rd, 2017, 05:06 AM
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Replies: 8
We do not use any of the automated features and only use contract price charges as a guideline to ensure we invoice everything correctly from Quickbooks. We changed from a more advanced accounting...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 3rd, 2017, 04:54 AM
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Replies: 6
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Forum: Running an IT Services Business
July 18th, 2017, 02:11 AM
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Replies: 24
@lpopejoy did you ever connect 3CX to CommitCRM. We are really looking for a way to log every call that comes into the helpdesk automatically. Unfortunately this is not been done by the agents and a...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 8th, 2017, 02:43 AM
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Replies: 13
dprichard - thank you we managed to fix it with this info.
Is there a way to change the order of the selection for the survey screen to:
Good - I'm Satisfied
Bad - Im not satisfied
Reopen ticket
to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 6th, 2017, 08:29 AM
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Replies: 13
Our Interlink just died R.I.P. (Licence expired & tried to connect to renew). We were using it purely for the wallboard & surveys so now we have to find a new survey tool - any new suggestions...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 2nd, 2017, 05:58 AM
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Replies: 9
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 1st, 2017, 08:14 AM
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Replies: 1
Wonderful feature - thank you. This has really helped in visual management and I hope it will continue to be developed
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