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Forum: RangerMSP Software Discussion Forum (CCRM)

October 4th, 2016, 04:45 AM

Replies: 1

Suggestion: Hide Auto reply from ticket timeline

Posted By matthewn

Hi,

Something that would be nice to see in latter releases is for the Email Auto Responded to be excluded from the History view of Tickets, as this adds unnecessary data to each ticket.

When...

Forum: RangerMSP Software Discussion Forum (CCRM)

May 13th, 2016, 03:19 AM

Replies: 1

Feature Request; Email Automation Refined labels

Posted By matthewn

Would it be possible to specify different ticket labels for each Automated Email rule ?

Currently we can only set a global label for all Automated emails, but we would prefer to set this at a much...

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