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Search: Posts Made By: Red Five IT
Forum: RangerMSP Software Discussion Forum (CCRM) August 2nd, 2012, 09:30 AM
Replies: 1
Posted By Red Five IT
We purchased the CommitCRM Upgrade on DDD. However we dont have the license key so that we can upgrade to the latest version.

Order Reference Number:...
Forum: RangerMSP Software Discussion Forum (CCRM) May 8th, 2012, 02:24 PM
Replies: 5
Posted By Red Five IT
Where can I send these files? I am still having this issue.
Forum: RangerMSP Software Discussion Forum (CCRM) March 13th, 2012, 09:43 AM
Replies: 5
Posted By Red Five IT
Yes, I have done this. When you click on show Linked Record, it brings you to a different account in Commit, who is NOT linked to an account in Quickbooks. Under this account, I have no option to...
Forum: RangerMSP Software Discussion Forum (CCRM) March 13th, 2012, 08:58 AM
Replies: 5
Posted By Red Five IT
I have one account that I cannot link to an existing account in Quickbooks. The two accounts were linked at one time, but now I receive this error: "A record in CommitCRM is already linked to the...
Forum: RangerMSP Software Discussion Forum (CCRM) December 18th, 2011, 02:01 PM
Replies: 8
Posted By Red Five IT
I concur with racassel. It is very difficult to quickly locate a password to login to a network. Currently, we have developed another tab under the customer account that includes this data: Wireless...
Forum: RangerMSP Software Discussion Forum (CCRM) August 2nd, 2011, 07:28 AM
Replies: 2
Posted By Red Five IT
When a tech is normally onsite it is always normally billable, or non-billable as a Block of Time - maintenance charge. If it is truly non-billable, our policy is to create a separate ticket for that...
Forum: RangerMSP Software Discussion Forum (CCRM) August 1st, 2011, 04:48 PM
Replies: 2
Posted By Red Five IT
Currently, when you update a ticket's charge with a labor item, the charge is added to the ticket and reflected correctly as a charge. However, the appointment is not updated on the calendar with the...
Forum: RangerMSP Software Discussion Forum (CCRM) February 7th, 2011, 09:56 AM
Replies: 5
Posted By Red Five IT
We currently use Quotewerks. having this integration would be AWESOME. Please keep us informed of the status on this.


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Quick update from the Support Team:

Version 5.6...
Forum: RangerMSP Software Discussion Forum (CCRM) February 7th, 2011, 09:51 AM
Replies: 7
Posted By Red Five IT
This is a major pain for us as well. We can we expect a resolution?
Forum: RangerMSP Software Discussion Forum (CCRM) February 7th, 2011, 09:46 AM
Replies: 5
Posted By Red Five IT
+1 from me
Forum: RangerMSP Software Discussion Forum (CCRM) January 11th, 2011, 09:51 AM
Replies: 4
Posted By Red Five IT
Please take a look at MySupport Depot.

I have several clients who are currently looking at this solution.
Forum: RangerMSP Software Discussion Forum (CCRM) November 29th, 2010, 09:43 AM
Replies: 9
Posted By Red Five IT
We are currently using Lansweeper to obtain customer specific Asset data. We then have complied a script to automatically import specific asset data into CommitCRM under a custom...
Forum: RangerMSP Software Discussion Forum (CCRM) March 25th, 2010, 11:26 AM
Replies: 48
Posted By Red Five IT
We also use Zenith for Managed Services. Having this ingratiation would greatly assist us with managing our accounts. Please add me to your email list when this becomes available.
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