RangerMSP Business Automation for successful ITs


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Search: Posts Made By: tfreitas
Forum: RangerMSP Software Discussion Forum (CCRM) December 4th, 2019, 07:08 AM
Replies: 5
Posted By tfreitas
Been using 2020 for about 2 months, have not seen any issue YET. :)
Forum: RangerMSP Software Discussion Forum (CCRM) September 17th, 2019, 04:12 AM
Replies: 49
Posted By tfreitas
@Dentaur develop it for #CommitCRM, problem solved, everyone get's the warm and fuzzy that it came from #CommitCRM. :) +1 for a mobile app!
Forum: RangerMSP Software Discussion Forum (CCRM) September 12th, 2019, 08:34 PM
Replies: 13
Posted By tfreitas
+100000000000000 for this feature!
Forum: RangerMSP Software Discussion Forum (CCRM) August 5th, 2019, 02:37 PM
Replies: 10
Posted By tfreitas
Works well just wish it synced more than just the calendar, tasks would be a nice addition.
Forum: RangerMSP Software Discussion Forum (CCRM) July 21st, 2019, 11:10 AM
Replies: 14
Posted By tfreitas
+1
Forum: RangerMSP Software Discussion Forum (CCRM) March 24th, 2019, 06:05 AM
Replies: 21
Posted By tfreitas
Need some setup instructions for the Jupiter server. Checked the website, but didn't see anything.
Forum: RangerMSP Software Discussion Forum (CCRM) March 19th, 2019, 07:28 AM
Replies: 13
Posted By tfreitas
+100 on the subject field
Forum: RangerMSP Software Discussion Forum (CCRM) March 19th, 2019, 07:27 AM
Replies: 12
Posted By tfreitas
+100 on subject field!!
Forum: RangerMSP Software Discussion Forum (CCRM) January 25th, 2019, 10:00 AM
Replies: 6
Posted By tfreitas
+100 Rich text Notes!
Forum: RangerMSP Software Discussion Forum (CCRM) November 19th, 2018, 10:28 AM
Replies: 10
Posted By tfreitas
I just ran into this the other day and got the same answer. :/
Forum: RangerMSP Software Discussion Forum (CCRM) May 26th, 2018, 10:55 AM
Replies: 10
Posted By tfreitas
I would be interested in helping get this piece developed and tested. Let me know if you guys need any help!
Forum: RangerMSP Software Discussion Forum (CCRM) April 13th, 2018, 09:26 AM
Replies: 14
Posted By tfreitas
Is this just an in-house type product or something that is available to the general public?
Forum: RangerMSP Software Discussion Forum (CCRM) July 10th, 2017, 08:32 AM
Replies: 2
Posted By tfreitas
@CommitCRM Support Great trick!!! :) Just found the "Rename/Share" option in filters so I don't have to have everyone build their own filters!
Forum: RangerMSP Software Discussion Forum (CCRM) July 10th, 2017, 07:43 AM
Replies: 21
Posted By tfreitas
Hi Everyone,

We finally got CommitCRM up and running and had to go through the grueling processing of getting exporting / importing all our tickets into CommitCRM from our old helpdesk solution....
Forum: RangerMSP Software Discussion Forum (CCRM) July 5th, 2017, 02:35 PM
Replies: 5
Posted By tfreitas
Ya we figured this out, but seems inconsistent as the Inbox is sorted Descending which we are accustom. Just thought it was odd. Also when you use the Column solution, it resorts them and puts you at...
Forum: RangerMSP Software Discussion Forum (CCRM) July 5th, 2017, 10:57 AM
Replies: 5
Posted By tfreitas
Is there anything like this for Tickets? All of our tickets default to oldest ticket first and we are accustom to seeing the newest ticket at the top not the bottom. I tried to apply this...
Forum: RangerMSP Software Discussion Forum (CCRM) July 3rd, 2017, 06:58 AM
Replies: 5
Posted By tfreitas
Like what you have so far, does this pull right from CommitCRM's Database? Also does the Invoicer post history notes to the specific accounts so there will be a history log?
Forum: RangerMSP Software Discussion Forum (CCRM) June 30th, 2017, 08:18 AM
Replies: 2
Posted By tfreitas
@Support, disregard my support email this was the answer! :) Might add this to the wiki if it's not already there. :)
Forum: RangerMSP Software Discussion Forum (CCRM) June 29th, 2017, 12:02 PM
Replies: 49
Posted By tfreitas
+1000 here!!! Web ui is great, but hard to navigate menus sometimes.
Forum: RangerMSP Software Discussion Forum (CCRM) June 26th, 2017, 07:16 AM
Replies: 1
Posted By tfreitas
Was curious of anyone knows of a way to quickly clear out input fields in CommitCRM. From time to time we have to filter tickets down by account name, description or some other means of filtering....
Forum: RangerMSP Software Discussion Forum (CCRM) June 26th, 2017, 06:43 AM
Replies: 6
Posted By tfreitas
The email is not being used by an employee nor is the catch-all domain associated with an employee account. I was just stating the the email alert@mycompany.com (Secondary Contact) is associated with...
Forum: RangerMSP Software Discussion Forum (CCRM) June 24th, 2017, 10:47 AM
Replies: 6
Posted By tfreitas
Does this work against the "Main Company" for CommitCRM? (Company Employees are assigned to) We seem to be getting the following notifications and CommitCRM cannot match the record against the...
Forum: RangerMSP Software Discussion Forum (CCRM) June 20th, 2017, 08:34 PM
Replies: 10
Posted By tfreitas
I had this problem today as well so your not alone. I had to close out of Commit and then log back in and it's working now for me too. I think the computers brains got scrambled! :P
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