Forum: Running an IT Services Business
September 4th, 2011, 05:14 PM
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Replies: 7
I've developed my own system now which has all the ticketing needs tailored for use in my computer shops, POS and inventory control and will eventually have basic accounting and/or integration with...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 3rd, 2010, 09:05 AM
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Replies: 2
Is there a way to send SMS messages to customers via CommitCRM interface?
I use skype and have this linked to a mobile phone which I also use to send SMS (as it is faster to type a sms than use my...
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Forum: Running an IT Services Business
December 2nd, 2010, 02:24 AM
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Replies: 7
I am just trialling ABMIS right now. Do you use CommitCRM for charging parts and labour or do you use ABMIS for this? I am trying to determine the best way to keep everything working together?
The...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 17th, 2010, 02:42 AM
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Replies: 2
Hi,
I am wondering if I can ask for a couple of feature requests which I am sure will really improve (and speed up using commit) and is a fairly simple to program.
[1] When I open a new ticket I...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 5th, 2010, 10:37 AM
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Replies: 3
Thank you for your fast reply. I just tried this and although I have two identical assets now, one inactive, the other active that I just transferred, the asset code is not transferred. I had to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 5th, 2010, 09:30 AM
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Replies: 3
Hi,
I am trying to determine how to move an asset from one account to another account? (i.e. we have just purchased a laptop from a customer and want to move it from our customer account to our own...
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Forum: Running an IT Services Business
October 26th, 2010, 01:37 PM
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Replies: 7
Hi,
I have just opened a new shop (used to work from home part time until I ran out of space and quit my well paid programming job to work full time for myself!).
I have been using CommitCRM which...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 5th, 2010, 11:00 AM
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Replies: 2
Hi,
I am looking to purchasing an EPOS system and wondered if there are any compatible systems that will work with CommitCRM if this is such a thing!
I am UK based if this helps?
Thanks
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 5th, 2010, 06:42 AM
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Replies: 1
Is there a way I can changed the default value of the Esitmate Work Duration to 1 hour instead of 30mins? I have checked the settings and cannot find this value anywhere but probably just missing...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 1st, 2010, 03:30 AM
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Replies: 58
this would be the killer feature...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 12th, 2010, 08:20 AM
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Replies: 8
Hi,
thank you for your help. After your last message I did a WLAN speed test and was getting speeds of 0.2kbps which is really slow. I tried LAN and it worked perfectly so I think the problem is...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 12th, 2010, 08:00 AM
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Replies: 8
Hi,
thank you for your help. After your last message I did a WLAN speed test and was getting speeds of 0.2kbps which is really slow. I tried LAN and it worked perfectly so I think the problem is...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 10th, 2010, 02:41 AM
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Replies: 8
Hi,
Thank you for your help and I have tried your suggestions.
I have two services running on the server you mention:
- Microsoft Security Essentials Anti Virus and I have set the CommitCRM db...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 7th, 2010, 10:55 AM
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Replies: 8
Hi there,
Sorry for 101 questions. I am now using CommitCRM in a live environment and want to get it working 100%.
As per a previous post, I have CommitCRM running on a workstation acting as the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 7th, 2010, 10:49 AM
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Replies: 2
thank you. If these features make it in the next release it would make tax much easier and less prone to mistakes.
Thanks
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 7th, 2010, 04:48 AM
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Replies: 2
Several tax based questions - possible feature requests:
[1] When I enter a charge, sometimes I need to adjust the charge value i.e. I have a product item which I manually enter the product price...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 6th, 2010, 12:23 PM
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Replies: 2
ok thanks.
I have just emailed you.
Thank you
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 6th, 2010, 12:16 PM
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Replies: 2
Hi there,
Please can you tell me how I can remove the CommitCRM Footer text from the reports that reads "Produced by CommitCRM Business Solutions Ltd. License registered to...".
I look in the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 6th, 2010, 06:48 AM
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Replies: 2
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 6th, 2010, 03:20 AM
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Replies: 2
I have copied and re-designed the default "Technicians Service Form Including Charges2" report and renamed it. However I cannot get this to show in the ticket menu when I want to preview or print...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 6th, 2010, 03:18 AM
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Replies: 3
Thats great, I setup the client pc to work with the network share and it works great. However I dont have outlook on the client and it tried to sync outlook and I get an error. So I remove the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 5th, 2010, 06:23 AM
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Replies: 3
Hi,
I currently run CommitCRM on a single workstation but wondered how I go about adding an additional workstation to use the same CommitCRM database?
Do I need to upgrade to SQL Server?
Thanks
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 2nd, 2010, 12:00 PM
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Replies: 4
Thanks, I think I will have to learn how to customise the charges report to include the details also.
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 2nd, 2010, 11:37 AM
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Replies: 4
I tried (I've tried all the ticket reports) but only the expanded shows the ticket details.
Can you tell me the correct procedure to log and record information:
i.e.
[1] Click New Ticket, enter...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 2nd, 2010, 10:04 AM
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Replies: 1
[1] I think I asked this before but is it possible in the latest software to send marketing email to everyone (or multiple contacts).
[2] When I send an email to a contact via CommitCRM I always...
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