Forum: RangerMSP Software Discussion Forum (CCRM)
September 1st, 2012, 12:51 AM
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Replies: 9
I think that you should email CommitCRM to get the details.
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 19th, 2012, 12:49 PM
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Replies: 5
It has to do with the unfortunate fact that LabTech and Connectwise are now one.
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 21st, 2011, 02:20 PM
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Replies: 13
Check this. It works very well for us.
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Forum: Running an IT Services Business
October 10th, 2010, 12:31 PM
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Replies: 12
We use Zenith and we're happy with both the system (hosted) and its pricing.
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 17th, 2010, 09:13 AM
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Replies: 6
When I run the utility there's a dedicated Port entry field just below the SMTP Host entry. Maybe we're using a different release. Maybe you should try contacting CommitCRM support directly.
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 17th, 2010, 09:03 AM
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Replies: 6
OK, I just fount what I did. You should run the ServerConfig.exe utility and modify the SMTP port. I think that you should then restart the email connector service.
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 17th, 2010, 08:41 AM
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Replies: 6
We also use a different port for SMTP and were able to modify it using the email connector configuration utility.
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 11th, 2010, 06:49 AM
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Replies: 8
I received an official email from CommitCRM about version 5.4 and have already upgraded.
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 24th, 2010, 11:26 AM
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Replies: 4
I hope I can help here as I believe I faced the same problem as you are.
If I'm not mistaken, to resolve this I modified the SMTP username from "mydomain/username" to "username". I then restarted...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 7th, 2010, 03:02 PM
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Replies: 11
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Forum: Running an IT Services Business
January 6th, 2010, 12:14 PM
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Replies: 10
My mobile phone number is listed - first - on my business card.
I believe that it is a great sales tool and that it builds trust. Customers feel that I'll be there for them anytime and that I'm...
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Forum: Running an IT Services Business
December 2nd, 2009, 06:08 AM
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Replies: 7
We've just completed upgrading one of our customers from a mix of Windows XP/Vista to Windows 7.
The customer looks OK with the upgrade but I don't think that they see a lot of added value for the...
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Forum: Running an IT Services Business
December 2nd, 2009, 05:21 AM
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Replies: 12
We use Excel to document the network configuration while on-site. We then import the Excel file into CommitCRM CRM to create assets. We also attach the original Excel file to the account...
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Forum: Running an IT Services Business
November 3rd, 2009, 02:38 PM
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Replies: 1
We are considering adding the ability for customers to shop on our web site.
I wonder whether you guys sell online and whether it has worked for you well? Also, how do you process online payments?
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Forum: Running an IT Services Business
November 3rd, 2009, 02:20 PM
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Replies: 13
I'm definitely going to try that! Thanks.
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Forum: Running an IT Services Business
November 3rd, 2009, 02:12 PM
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Replies: 13
Thanks lpopejoy. I just got back from a meeting with the customer. He faces serious cash flow problems and this is why they haven't paid us so far. As suggested, we're trying to work out a realistic...
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Forum: Running an IT Services Business
October 29th, 2009, 01:54 PM
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Replies: 13
Back in June we installed a new server for one of our customers.
The customer is happy with our work and uses the server every day... BUT he hasn't paid for our work yet (original terms: net+30). We...
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Forum: Running an IT Services Business
October 12th, 2009, 01:26 PM
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Replies: 7
Thanks nattivillin.
Same here. We set up a campaign with about 50 or 60 different keywords, set bids, designed ads etc. - without too much success. Still trying though.
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Forum: Running an IT Services Business
October 12th, 2009, 01:21 PM
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Replies: 5
Some points I can think of -
1. Check their reputation, especially if they are located out of your current territory.
2. Make sure you can actually manage remote stores. This might be harder than...
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Forum: Running an IT Services Business
October 7th, 2009, 03:08 PM
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Replies: 7
SBOX by Checkpoint. A great firewall / VPN / etc.
Lenovo's X series laptops (especially the new low voltage s series)
APC UPSs
HP ProLiant Servers
Samsung SyncMaster T220 LCD display
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Forum: Running an IT Services Business
October 5th, 2009, 02:19 PM
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Replies: 3
Thanks JoshuaB, glad to see others move in the same direction!
Considering the related services I think that $50/year/mailbox is too low... That's what Google charges but I think that we should...
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Forum: Running an IT Services Business
September 29th, 2009, 12:15 PM
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Replies: 4
You may cut down advertising costs by using word-of-mouth marketing techniques. Ask your clients what they like about the services you provide, and then ask them to refer you to someone they think...
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Forum: Running an IT Services Business
September 28th, 2009, 11:52 AM
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Replies: 3
I've been thinking of using Google apps to manage mail accounts for my customers instead of installing and managing Exchange on their server. We currently use it for our business (migrated from...
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Forum: Running an IT Services Business
September 26th, 2009, 02:06 PM
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Replies: 3
In terms of providing best service, if a customer is used to a technician and already formed good relations with her/him, sending the same technician means keeping the customer happy. In terms of...
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Forum: Running an IT Services Business
September 26th, 2009, 09:10 AM
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Replies: 1
Smart.... and easy to implement.
Thanks JoshuaB for the posting the link.
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