Forum: RangerMSP Software Discussion Forum (CCRM)
July 31st, 2012, 09:14 PM
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Replies: 5
Bump - any further response to this query / observation CommitCRM Support.
Thanks
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 30th, 2012, 01:48 PM
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Replies: 5
Further testing of both custom reports printing and default report printing suggests that the print driver defaults are NOT being picked up correctly.
The print driver defaults as paper source being...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 30th, 2012, 01:28 PM
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Replies: 5
So are we saying that the settings made at a report level are not being acted on and being override at the print driver level?
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 29th, 2012, 11:58 PM
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Replies: 5
1. We have a printer that has multiple paper trays available to print from.
2. We have created a custom report and when in the designer, clicked on File > Page Setup > Paper Source and selected the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 13th, 2012, 07:18 PM
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Replies: 2
Thank you, Dina ... that logic makes good sense. I'll keep an eye on things over the next day or two.
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 12th, 2012, 10:21 PM
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Replies: 2
Short story ... Outlook client (no exchange), Google Calendar Sync to Gmail account, CommitCRM set to sync Tasks, Appointments, Accounts.
Outlook profile was corrupt so rebuilt Outlook profile,...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 23rd, 2012, 12:25 AM
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Replies: 15
itognet
How does one get a hold of this to learn how it works, etc
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 6th, 2011, 04:23 PM
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Replies: 57
Hayden
Have you gotten any further with s working Xero integration process?
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Forum: Running an IT Services Business
August 25th, 2010, 11:53 PM
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Replies: 6
I have to agree with lpopejoy ... we only do service with the sale of parts.
We do sell systems, servers and printers, etc to business customers (seldom consumer customers) and at margins that are...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 19th, 2010, 08:13 PM
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Replies: 1
I would think this question more directed to Support ... but does any one know how the default format can be changed from HTML to Plain Text.
Even with by deactivating and then clicking the email...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 18th, 2010, 10:57 AM
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Replies: 5
Thanks Sherry
I suspected as much but was hopeful that was a default system wide default set. The 1 minute default when you first open Commint just seems a bit short as a default.
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 17th, 2010, 11:23 AM
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Replies: 5
I must be missing something quite simple but does anyone know how to adjust the default postpone time for the pop up windows for Task/Appointment Reminders from something other than 1 Minute?
Thanks
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 16th, 2010, 10:07 PM
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Replies: 48
Add me to please as we use Zenith and love (or is that mostly love) it
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Forum: Running an IT Services Business
January 16th, 2010, 09:55 PM
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Replies: 10
We are using Zenith Infotech ... good price and pretty exceptional options and services.
Has helped us to grow our business significantly with little to no extra cost, certainly no extra staff.
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 4th, 2009, 04:20 PM
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Replies: 3
Thanks Reno ... I suspected as much but was hopeful.
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 4th, 2009, 12:00 AM
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Replies: 3
Is there anyway, anyhow to sync CommitCRM calendar with Google Calendar (without have to pass it thru Outlook)?
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 4th, 2009, 05:44 PM
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Replies: 2
Is there a way to be able to open the 'full' Accounts window file from a link when reviewing Tasks within the Tasks window?
e.g. Say you have a task that requires you to make a follow up call and...
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Forum: Running an IT Services Business
September 27th, 2009, 03:45 PM
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Replies: 6
We charge a minimal diagnosis fee that is paid at the time of the system being dropped in the workshop (or if we attend onsite it is a larger fee paid upfront) and advise the customer that should...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 20th, 2009, 01:38 PM
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Replies: 2
Many of us using CommitCRM customise a report or two to suit our specific needs. As many will know the custom reports can be exported (saved to file).
Would the CommitCRM 'community' see value from...
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Forum: Running an IT Services Business
September 14th, 2009, 09:13 PM
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Replies: 5
This is always a difficult question ... as a very rough rule of thumb we use 20% of the Gross Profit.
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Forum: Running an IT Services Business
September 11th, 2009, 02:04 AM
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Replies: 7
Briefly our MSP Program for Home Users is:
- entry level product: monitoring and alerts (they get the email alert, not us) ; per incident charge to remote fix any problems at their request (paid via...
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Forum: Running an IT Services Business
September 10th, 2009, 03:02 AM
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Replies: 6
Gavin
I've not specifically been in an 'urgent must generate income' now position but the single best marketing strategy that has little or no cost and DOES generate income quickly is canvassing or...
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Forum: Running an IT Services Business
September 9th, 2009, 05:20 PM
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Replies: 7
Agree ... hardware sales are EXTREMELY competitive but again our volume has not dropped hugely as we have converted hardware sales into a 'solution' ... e.g customer has a 4 year PC and the hard...
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Forum: Running an IT Services Business
September 9th, 2009, 05:11 PM
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Replies: 11
First thing to learn is that you or your team will NOT have all the answers or be experts in all areas but the areas that you do cover and the products you do support become a real expert ... so that...
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Forum: Running an IT Services Business
September 9th, 2009, 05:02 PM
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Replies: 7
MSP solution providers would most likely say ... target business customers and their marketing consultants would say 'become an expert' within a market segment and grow vertically.
We have just...
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