Forum: RangerMSP Software Discussion Forum (CCRM)
September 30th, 2010, 08:40 PM
|
|
Replies: 14
Can you check something for me - when it freezes next time, go straight into "My Computer" and look at your mapped network drives. Do they have a red "X" on them?
You may be experiencing the same...
|
|
Forum: Reports
September 22nd, 2010, 03:33 AM
|
|
Replies: 5
This is a great report, thanks for sharing!
Daniel Mundy
http://blog.mundy.co
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 17th, 2010, 07:53 PM
|
|
Replies: 3
How is this "Enhanced email campaigns" going? I'm really looking forward to it.
Daniel Mundy
http://blog.mundy.co
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 15th, 2010, 12:23 AM
|
|
Replies: 25
Add my vote, first name field really helps with email templates, this is something AutoTask currently does better.
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 11th, 2010, 03:31 PM
|
|
Replies: 32
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 11th, 2010, 03:06 PM
|
|
Replies: 8
Heh, how did I not think of that? Sometimes the simplest solutions are the best! Thanks lpopejoy :) That will work perfectly.
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 10th, 2010, 05:47 PM
|
|
Replies: 8
Some of the other PSA systems allow you to send out a survey when each ticket is completed.
Is there any way CommitCRM can do that?
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 6th, 2010, 06:49 PM
|
|
Replies: 5
I agree that would make block hours a lot more useful.
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 6th, 2010, 06:48 PM
|
|
Replies: 31
Please add my vote. I'm not using block hours contracts yet but will do in the future, and I can see this would be frustrating, especially when you have other techs who may not "care" as much about...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 6th, 2010, 07:04 AM
|
|
Replies: 40
Please add my vote to make CommitCRM "VSS aware"
|
|
Forum: Running an IT Services Business
May 17th, 2010, 01:09 AM
|
|
Replies: 6
I don't use the alerts service myself. But I imagine you'd use an email to SBS gateway service. They would give you an email address like <mobile_number>@smsgateway.com. You could configure that as...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
May 5th, 2010, 04:52 AM
|
|
Replies: 18
I thought of another way this could be done. You can run a report that shows assets due to expire, for example, in the next month.
If we could schedule this report to run, then we could batch...
|
|
Forum: Running an IT Services Business
May 1st, 2010, 05:06 AM
|
|
Replies: 26
ShadowProtect is my recommendation.
But most of my clients get BackupAssist, it's cheap enough but very good software. It's by far the easiest to set up and maintain, and the support is decent...
|
|
Forum: Running an IT Services Business
May 1st, 2010, 04:59 AM
|
|
Replies: 12
I'm still searching for the perfect system. I'm using OneNote at the moment, which is quick and easy to update, stores its data on a file share on the server, and the OneNote software on our laptops...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
April 26th, 2010, 02:48 PM
|
|
Replies: 6
Looking forward to this too.
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
April 24th, 2010, 12:11 AM
|
|
Replies: 18
Please add my vote. At the moment I use an email autoresponder (MailChimp) to send the client an email one month before antivirus expires with a link to my shopping cart. This works well and I don't...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
April 23rd, 2010, 07:34 PM
|
|
Replies: 28
canyouseeme.org (http://www.canyouseeme.org) - type in a port number to see whether it is available to the rest of the world
|
