Forum: RangerMSP Software Discussion Forum (CCRM)
December 12th, 2023, 08:39 AM
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Replies: 7
We gave up on doing anything of real value with that field because we didn't want to manually update it for all contracts at the beginning of the year. It now just automatically increases by 1 for...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 15th, 2023, 03:40 PM
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Replies: 6
Looks like it has timed out on me again. Unfortunately I was not available for awhile and due to this no tickets came into Ranger during that time. Is there something that can be done to make this...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 3rd, 2023, 04:11 PM
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Replies: 4
I hope more alternative options for QB start coming out. The price increases are getting insane and I don't expect them to stop anytime soon.
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 15th, 2022, 12:42 PM
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Replies: 6
Had to do a reset in the Email Connector settings in the ServerConfig program. Will have to watch to see if this times out regularly and needs to be reset or if it was just a one off thing.
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 14th, 2022, 02:39 PM
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Replies: 6
I already tried restarting services, will send in log files now.
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 14th, 2022, 11:14 AM
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Replies: 6
Is the new OAuth 2 method for email supposed to expire/timeout? Everything had been working fine but I noticed yesterday that Ranger stopped pulling in email.
Errors from Ranger:
TCmtGenXauth2ConDll...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 13th, 2022, 02:22 PM
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Replies: 7
We do the same, cleaner process would be nice.
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 2nd, 2022, 09:41 AM
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Replies: 3
I am open to other suggestions but telling a customer that they have to use a specific email address when sending to us isn't preferred and it's a pain for us to create multiple contacts for...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 2nd, 2022, 08:19 AM
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Replies: 3
Can you tell me where things are at with having the ability to put multiple email addresses on the contacts for our customers? We are running into more and more companies who utilize multiple...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 24th, 2022, 08:26 AM
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Replies: 17
We're 5 weeks away from not being able to use Ranger for our ticketing system. When are we going to be able to get to testing an update that works with modern authentication?
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 5th, 2022, 11:19 AM
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Replies: 7
In case it helps anyone else. Looking at the Admin Center under Settings\Org Settings\Modern Authentication showed Basic Authentication was enabled for POP3 even though Ranger wasn't working. Using...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 5th, 2022, 10:13 AM
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Replies: 7
Unfortunately re-enabling it doesn't work as it still shows enabled. Also disabling, waiting a bit, and re-enabling does not work either. We are currently stuck. Have others reported this as...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 5th, 2022, 09:33 AM
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Replies: 7
Anyone else start to get this message from Ranger and have it not able to pull in new email recently?
I suspect this is related to Microsoft disabling Basic Authentication or App Passwords again...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 5th, 2022, 09:28 AM
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Replies: 17
Can we get an update on where things are at with Modern Authentication? We are less then two months away from Microsoft enforcing this and need to have enough time for testing beforehand. If this...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 5th, 2022, 07:47 AM
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Replies: 10
At the very least it would be very helpful to be able to use TAB.
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 7th, 2022, 06:50 AM
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Replies: 17
Support, where are things at with starting to support Modern Authentication? We've been asking for this for over 2 years now because Microsoft has given us the warning that basic authentication is...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 7th, 2022, 06:44 AM
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Replies: 4
If we are looking at integrations with password managers I would say that Lastpass, Keeper, and IT Glue are pretty industry standard for MSP's.
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 27th, 2021, 01:35 PM
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Replies: 17
So can we be confident that Modern Auth will be functional before the end of the year? I would imagine the RangerMSP users don't want to gamble on not being in the group of randomly picked tenants.
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 27th, 2021, 11:43 AM
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Replies: 17
We received an email from Microsoft last week containing the following.....
Today, we are announcing that we are restarting the program to end the use of Basic Auth in Exchange Online. Beginning...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 24th, 2021, 12:13 PM
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Replies: 17
Can you tell me where things are at with supporting Microsoft 365 Modern Authentication? We just received word that Microsoft is once again going to be starting the program to disable Basic...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 7th, 2021, 07:55 AM
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Replies: 3
Isn't the notes field plain text and available for viewing?
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 30th, 2020, 04:47 PM
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Replies: 2
I'm not sure how others feel but I wouldn't allow a 3rd party access to our system. Way too many security risks to allow something like that. I would much rather see something development time come...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 2nd, 2020, 07:27 PM
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Replies: 9
This should have already been addressed. The deadline is Oct 13th for the typical Office 365 user. If you are a Microsoft Partner or a CSP the deadline was last week or you are in breach of your...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 2nd, 2020, 11:56 AM
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Replies: 2
So here is what I have gotten so far.
Microsoft announced an important update regarding these mandatory partner security requirements. Effective February 29, 2020, Azure Active Directory "baseline"...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 2nd, 2020, 07:36 AM
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Replies: 2
With the requirement by Microsoft to implement new security policies we have turned on MFA for the account that is used by the Email Connector. Since CommitCRM wouldn't be able to do anything with...
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