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Search: Posts Made By: OmniCom
Forum: RangerMSP Software Discussion Forum (CCRM) December 5th, 2018, 01:49 AM
Replies: 3
Posted By OmniCom
I can confirm changing that setting and restarting the server did the trick. The signed PDF now downloads. I used a value of decimal "45"
Forum: RangerMSP Software Discussion Forum (CCRM) December 4th, 2018, 09:28 AM
Replies: 3
Posted By OmniCom
Hi,

We're trying to use the Sign & Print PDF function on the web-interface (we use IIS).

When we do so and sign it, click "Generate Signed form" we get an error (doesn't matter which form we...
Forum: RangerMSP Software Discussion Forum (CCRM) October 23rd, 2017, 07:43 AM
Replies: 2
Posted By OmniCom
Yes it helps very much thank you.
Forum: RangerMSP Software Discussion Forum (CCRM) October 23rd, 2017, 02:47 AM
Replies: 2
Posted By OmniCom
I'm trying to create a new e-mail template which is used for when a new ticket is logged / created which instead of just including the ticket number contains the "description" also.

I've tried...
Forum: RangerMSP Software Discussion Forum (CCRM) August 18th, 2014, 09:41 AM
Replies: 2
Posted By OmniCom
Ok no problem. Lukily there wasn't much activity after the corruption so I've restored it from the backup I've got and re-added a few tickets that where created after and all the reports etc are...
Forum: RangerMSP Software Discussion Forum (CCRM) August 15th, 2014, 02:49 AM
Replies: 2
Posted By OmniCom
As title says when we try to print, generate certain reports we get an error box saying

"Unable to load report, <Report Name>"

This is happening with certain system reports and some custom also. I...
Forum: RangerMSP Software Discussion Forum (CCRM) March 15th, 2011, 05:51 AM
Replies: 16
Posted By OmniCom
We are in the same position as Jim it works brilliantly as long as you've configured the GFI client to be as sensitive as you require for your application.
Forum: RangerMSP Software Discussion Forum (CCRM) March 15th, 2011, 05:36 AM
Replies: 10
Posted By OmniCom
Hi,

We've hit a problem where our CommitCRM client crashes and disappears when you select a particular customer accounts "contact" details tab. All other customer accounts are OK.

The crash log is...
Forum: RangerMSP Software Discussion Forum (CCRM) May 26th, 2009, 07:13 AM
Replies: 3
Posted By OmniCom
I can't actually log into CommitCRM to enter help! We were getting error code 7010 and therefore decided to go back to our backup and then experienced the restore problem.

We now can't enter...
Forum: RangerMSP Software Discussion Forum (CCRM) May 26th, 2009, 05:22 AM
Replies: 3
Posted By OmniCom
When attempting a database restore I enter 1 minute for the sessions termination timer and all I get is an egg-timer and a message saying "Terminating CommitCRM Sessions. Please Wait". The screen...
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