Forum: RangerMSP Software Discussion Forum (CCRM)
April 22nd, 2009, 03:38 PM
|
|
Replies: 24
Actually, this could be something as simple as a check-box that says use charge notes as resolution. When the item is saves, the contents of that field is copied in the resolution field. Much the...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
April 5th, 2009, 10:12 PM
|
|
Replies: 1
I was noticing something tonight while entering some records.
When I enter a charge and back-date it to an earlier date/time, the history note entry for the record also shows the date/time I used in...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
February 18th, 2009, 02:04 AM
|
|
Replies: 6
Perhaps a compromise here would be to give a category teaser instead of a bunch of specifics. For instance, instead of saying you will be adding a specific feature in the ticketing section, you...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 21st, 2008, 03:05 PM
|
|
Replies: 5
Is there any update to this request that the 'pending' list have the option to be 'mandatory' before a ticket can be completed?
This is a HUGE issue for us as I would like to build task list for...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 21st, 2008, 02:59 PM
|
|
Replies: 3
This is a good question and something I meant to post about earlier.
Would it be possible to have an icon on the left menu along with TICKETS-ACCOUNTS-EMPLOYEES etc that says TASK. This would then...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 2nd, 2008, 10:51 PM
|
|
Replies: 5
I would like to request that the next feature release of the Web Interface support using it from mobile devices like a Treo or, dare I say, iPhone?
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 24th, 2008, 03:45 AM
|
|
Replies: 61
Any plans to adapt the web interface to a version that works on mobile devices (pda phones)
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 24th, 2008, 03:40 AM
|
|
Replies: 6
Couldn't the tech open additional tickets, print them, and get a signature from the web-based version of CommitCRM while on location?
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
July 25th, 2008, 07:21 AM
|
|
Replies: 3
But can I create and oppportunity in the web interface, not simply update one?
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
July 23rd, 2008, 12:41 PM
|
|
Replies: 3
Please tell me that with all the nice changes to the web interface that I can create an opportunity?
I am trying to do more data entry while at the client site, but being forced to make notes and...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
May 27th, 2008, 11:43 AM
|
|
Replies: 1
Are there any plans to have CommitCRM offer INVENTORY tracking in the future?
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
April 1st, 2008, 07:31 AM
|
|
Replies: 1
Is there a way to mark a task/appointment DONE within the web-interface?
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
April 1st, 2008, 07:30 AM
|
|
Replies: 5
Is there any way to setup something that would force the user to indicate that All task have been completed before allowing the ticket to be closed?
I'd love to do it as task management, but I'm...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 29th, 2008, 06:47 AM
|
|
Replies: 5
Is there a way to REQUIRE that no task be open or pending before a ticket can be closed?
When I have a ticket, I often create specific task associated with it about things which need to be done...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 29th, 2008, 06:41 AM
|
|
Replies: 3
It should be noted that the POP3 support does NOT include support for SSL usage.
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 29th, 2008, 06:39 AM
|
|
Replies: 1
We are fairly new to CommitCRM and would like to bring up a couple topics to get some feedback from other users as well asCommitCRM.
Topic 1: Global versus Local Account changes
Is it possible to...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 28th, 2008, 02:21 AM
|
|
Replies: 32
The two things I would like to see changed are the ability to send 'internal' messages from the web interface as well as actually open documents.
The documents part is HUGE because what's the point...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 22nd, 2008, 04:03 AM
|
|
Replies: 7
I actually came here today for the purpose of opening a thread on this very issue after realizing that I couldn't simply setup the outlook to sync from the server-side. So, I'd like to add in my...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 22nd, 2008, 03:58 AM
|
|
Replies: 5
Any timeframe on 4.3? I'm asking so I know how many changes to worry about making before the release. I'd really hate to invest a bunch of time in customizing things only to see that you added a...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 20th, 2008, 06:53 PM
|
|
Replies: 6
I think I have an idea!
Create a 'Ticket/GROUP' scheme where you can create a type of ticket that relates to a defined set of assets. So, if I create a GROUP ticket, it would apply to everything...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 20th, 2008, 11:26 AM
|
|
Replies: 6
How are other users handling the need to perform site support under a single ticket but still track that the support was performed on a number of different assets.
Example: We go onsite to perform...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 20th, 2008, 11:23 AM
|
|
Replies: 2
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 19th, 2008, 05:52 PM
|
|
Replies: 2
Is it possible to send the internal CommitCRM messages via the Web Interface?
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 18th, 2008, 03:08 PM
|
|
Replies: 3
Thanks for the follow up, but I don't think the solution addresses the larger issue. I am asking about the ability to to have a note that displays regardless of what screen or tab I happen to land...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 18th, 2008, 07:22 AM
|
|
Replies: 3
Is it possible to add 'hot notes' in CommitCRM so that when you view an account, you can see special information about the account?
For instance, if there is an account that has special information...
|
