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Forum: RangerMSP Software Discussion Forum (CCRM) September 18th, 2012, 02:56 PM
Replies: 1
Posted By rkniffin
Just wanted to thank CommitCRM support for being there when it counted. Had a server crash and they had instructions to get back up and running quickly. Easy install, restored my data, then upgraded...
Forum: RangerMSP Software Discussion Forum (CCRM) October 12th, 2010, 09:33 AM
Replies: 2
Posted By rkniffin
We've used it for a couple of years now. It's a huge time saver when creating invoices within QB.
Forum: RangerMSP Software Discussion Forum (CCRM) July 15th, 2009, 02:04 PM
Replies: 19
Posted By rkniffin
I've had issues in the past where restarting the CommitWebInterface allowed me to continue with the backup after it hung at the logging off users. Hasn't happened to me in a long time, though.

I 2nd...
Forum: RangerMSP Software Discussion Forum (CCRM) June 24th, 2009, 06:39 AM
Replies: 15
Posted By rkniffin
I've been using Kaseya for 2+ years. I'm looking at Labtech. I saw it mentioned here. Looks interesting.

Just started looking at it yesterday. Anyone actually make the switch from Kaseya to...
Forum: RangerMSP Software Discussion Forum (CCRM) April 23rd, 2009, 12:29 PM
Replies: 24
Posted By rkniffin
I would agree with the way Austin described it.
Forum: RangerMSP Software Discussion Forum (CCRM) April 21st, 2009, 07:24 PM
Replies: 24
Posted By rkniffin
I second this request. It would save a lot of time and blank ticket resolutions.
Forum: RangerMSP Software Discussion Forum (CCRM) October 20th, 2008, 09:15 PM
Replies: 3
Posted By rkniffin
I agree. This would be a nice feature to have. The checkbox option is a nice solution.
Forum: RangerMSP Software Discussion Forum (CCRM) October 14th, 2008, 06:53 PM
Replies: 7
Posted By rkniffin
For Google Maps:

Base URL: http://maps.google.com/maps

URL Parameters:...
Forum: RangerMSP Software Discussion Forum (CCRM) June 25th, 2008, 05:15 PM
Replies: 7
Posted By rkniffin
We would also like to see Kaseya integration.
Forum: RangerMSP Software Discussion Forum (CCRM) March 20th, 2008, 01:15 PM
Replies: 6
Posted By rkniffin
I've seen no easy way to do it. What would be nice would be some sort of a subticket related to each asset that needs to be linked to the ticket. Or allow charges to be linked to a given asset...
Forum: RangerMSP Software Discussion Forum (CCRM) March 19th, 2008, 05:26 PM
Replies: 7
Posted By rkniffin
Is the API available now? If so, how do you get it?
Forum: RangerMSP Software Discussion Forum (CCRM) March 16th, 2008, 06:27 PM
Replies: 7
Posted By rkniffin
This link on their website sums it up pretty well:

SQL Database

No difference in functionality, but I believe it offers better performance and reliability. The best analogy I can use is MS Access...
Forum: RangerMSP Software Discussion Forum (CCRM) March 16th, 2008, 11:29 AM
Replies: 7
Posted By rkniffin
My understanding is you need to have the Advantage SQL Server to be able to use RDP with CommitCRM.
Forum: RangerMSP Software Discussion Forum (CCRM) January 2nd, 2008, 02:21 PM
Replies: 24
Posted By rkniffin
We currently use Kaseya.
Forum: RangerMSP Software Discussion Forum (CCRM) January 2nd, 2008, 12:14 PM
Replies: 24
Posted By rkniffin
The product roadmap shows integration with MSP software in Q1 2008. Which platforms will you be integrating with? Will Kaseya be one of them? Will this be in the core program or an add-on module that...
Forum: RangerMSP Software Discussion Forum (CCRM) December 18th, 2007, 04:39 PM
Replies: 3
Posted By rkniffin
Is there a way to price a service item based on the contract the customer account is on?

Example: Code of LABOR1, regardless of tech
Contract level 1 $10
Contract level 2 $20
Contract level 3 ...
Showing results 1 to 16 of 16

 

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