Forum: RangerMSP Software Discussion Forum (CCRM)
May 10th, 2018, 01:01 PM
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Replies: 12
I started getting the same error today after doing windows 10 update version 1803.
the error is" Error 6420: The "discovery" process for the advantage database server failed. unable to connect to the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 12th, 2017, 10:55 AM
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Replies: 1
Is it possible to install CommitCRM twice? Basically we want a "CommitCRM2" folder that has a fresh blank database so we can start over when the time comes, but we still want to have our current...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 28th, 2015, 11:53 AM
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Replies: 5
I created an ADS.ini file but am still getting the 6420 errors upon 1st launch.
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 24th, 2015, 12:28 PM
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Replies: 5
What ports do I need to open on the firewall?
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 24th, 2015, 07:55 AM
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Replies: 5
So CommitCRM is randomly crashing when trying to set things up in contracts and also gives an error pretty much everyday upon first launch. Getting error numbers 6420 and 5041... Trying to pin down...
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Forum: RangerMSP Software Discussion Forum (CCRM)
August 22nd, 2014, 03:06 PM
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Replies: 15
Came here for this. I concur that this release, as well as numerous others have nothing i have requested for the last 6 years.
Maybe its time to finally bite the bullet and spend 10k on a system...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 1st, 2014, 03:32 PM
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Replies: 3
It appears that the Ticket# shows up on the actual QB invoice. It simply does not display when creating the invoice within CommitCRM.
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 1st, 2014, 02:03 PM
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Replies: 3
Since upgrading to 7.0 we are unable to add the Ticket number to the description when creating a QuickBooks invoice.
QuickBooks Invoice -> "incl. in Description" -> Ticket
All other options work...
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Forum: Running an IT Services Business
June 4th, 2013, 11:28 AM
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Replies: 18
Aww, shame about Mike at Equus he was a great Rep. No wonder I haven't been able to get a reply from sales in over 2 weeks! With Mike I usually had a response in an hour or two.
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 21st, 2013, 05:32 PM
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Replies: 14
I just want to bring this back to the top for more discussion.
I simply despise the thought that many (most) of us are entering billable time in CommitCRM and actual time in another program. Or we...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 21st, 2013, 05:28 PM
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Replies: 17
Natt,
This is kind of off the original subject regarding an Inventory system. I can not imagine using QB's hokey Inventory system for anything business related.
Anyway, I am sure you have...
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Forum: Running an IT Services Business
January 21st, 2013, 05:20 PM
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Replies: 5
Thanks all. Did you work with your attorneys to come up with one or something else? I have a reasonable good one i found online but am looking to tweak it with my attorney's help.
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Forum: Running an IT Services Business
January 21st, 2013, 05:18 PM
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Replies: 18
Yes, I would say the pricing is fair as well. Then again you can't be trying to compete with Dell and Tiger Direct. Equus's PC's are high quality and assembled in the good old USA.
At this point i...
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Forum: Running an IT Services Business
January 10th, 2013, 08:00 PM
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Replies: 5
Hello All,
I was just wondering what everyone else does regarding Confidentiality, Non-Disclosure, and Non-Compete agreements.
Thoughts?
Chad
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Forum: Running an IT Services Business
January 7th, 2013, 10:50 PM
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Replies: 18
Sorry, I forgot to mention that we only do commercial sales, no consumer. However, I bet with Equus you could give it a go. You would have to use some of their AMD and lower level models. But I am...
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Forum: Running an IT Services Business
January 7th, 2013, 10:46 PM
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Replies: 18
Popejoy,
I wanted to chime in with my 2 cents. For 10 years we built our own. Which is not bad but can be frustrating every time a motherboard or case gets changed. We found that we spent...
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Forum: Running an IT Services Business
January 7th, 2013, 10:23 PM
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Replies: 6
I agree with all of you, but i feel this is a fundamental flaw with CommitCRM. I can't not understand why we should use another software or utility...It Should be Built in to COMMIT. See my post...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 7th, 2013, 10:11 PM
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Replies: 17
We tried using QB but gave up. Honestly i think Commit's "Items" is far better than QB anyway. I think CommitCRM could pull off a lite inventory system with only minor changes to their existing...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 7th, 2013, 09:24 PM
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Replies: 5
Great, thanks Support, I will give it a try tomorrow.
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 7th, 2013, 09:21 PM
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Replies: 3
Popejoy,
I agree, I can't believe I hadn't thought of it before. It would be immensely helpful when creating invoices and finding the oddball charge that should have been "Non Billable". Or the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 7th, 2013, 09:19 PM
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Replies: 14
Pyro,
I fully agree, although I am less concerned with where the time was spent in my case. However I can easily see my proposed fix being used for your purpose as well.
Come onCommitCRM..this...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 7th, 2013, 09:16 PM
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Replies: 14
As always thank you for your response "CommitCRM Support" but i think you are missing the point. We need to be able to track the "Duration" of time. Then we need to be able to pull that information...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 6th, 2013, 03:47 PM
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Replies: 3
Within the Generate QB Invoice window on the Charge Selection screen. It would be nice to be able to click on a charge or select it and click a button to pull up that charge for editing. After...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 6th, 2013, 03:42 PM
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Replies: 5
Is it possible to prevent charges from being displayed when creating a QB invoice if the ticket has not been completed?
In our scenario, a ticket may incur time and product charges over a long time....
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 6th, 2013, 01:30 PM
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Replies: 14
Another benefit might be to add "Time Description" field below the time area of the charge. This field could also be further copied to the billing field.
As well a line or some sort of visual...
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