Forum: RangerMSP Software Discussion Forum (CCRM)
March 27th, 2024, 06:11 AM
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Replies: 1
I am trying to log on to my account using the email address that I receive support messages and updates to, but it says my email account does not exist.
I have no problems logging on to the Forum...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 22nd, 2024, 04:45 AM
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Replies: 13
I have today received an email that payment for my support plan will be taken later this month. Several years ago I asked whether it was possible to make the PROBLEM/ISSUE and RESOLUTION panes to be...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 1st, 2020, 09:56 AM
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Replies: 5
So in answer to my query regarding the ability to format text in the Ticketing description area I presume the reply is not at this time, and if not, will such a feature be introduced in future...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 24th, 2020, 11:54 AM
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Replies: 5
If this feature exits I apologise for the query.
Is there a facility that allows the use of basic Microsoft Word features such as Bold Text, Italic Text and underline text when creating progress...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 19th, 2018, 02:31 PM
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Replies: 1
When writing up the details of an assignment in the resolution section of an open ticket, it would be useful to have some Microsoft Word editing tools available.
This would include being able to use...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 12th, 2015, 08:30 AM
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Replies: 3
Despite using the required network path, the program continues to fail to open displaying the same error message. I have therefore been forced to connect it to an office computer in order to access...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 12th, 2015, 07:02 AM
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Replies: 3
My CommitCRM database has been previously located on an external USB drive connected to a Windows 8.1 computer in a Workgroup, and has been working correctly.
For reasons of flexibility, I have now...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 14th, 2013, 04:58 AM
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Replies: 2
I would like to clear my current CommitCRM database of customer / ticket information in preparation for its use in conjunction with an alternative work initiative.
I am aware that customer...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 19th, 2013, 06:14 AM
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Replies: 1
I am currently undergoing a customer audit and sifting out old customer accounts both written and in digital format, specifically for those customers that have either moved away from area, I have not...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 15th, 2012, 10:42 AM
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Replies: 3
CommitCRM Support,
Thank you for your quick response.
There were two files (CmtQBFC5.dpl & CmtQBFC7.dpl) in the LastVer folder. I copied CmtQBFC7.dpl to the client folder as suggested, it...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 15th, 2012, 09:57 AM
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Replies: 3
Following the recent update of CommitCRM to version 6.1, which initially installed corectly, I am now receiving the following error message when I attempt to open the program:
"The program can't...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 19th, 2009, 10:13 AM
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Replies: 2
I store a great deal of files in PDF format for a variety of reasons. I attempted to attach an invoice in PDF format to a customer account, but when viewed it showed nothing but Gobbledygook...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 13th, 2009, 12:36 PM
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Replies: 1
A useful feature of any helpdesk database is the ability to measure how customers made initial contact with the company i.e. newspaper advert, personal referral, return customer, Yell.com etc. When...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 10th, 2009, 10:00 AM
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Replies: 6
I note that the current version of CommitCRM only integrates with Quickbooks Accounting Software. Are there any plans to include Sage Accounting Software in that category in the future.
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 3rd, 2009, 01:23 AM
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Replies: 5
In respect of allocating Ticket Numbers is it possible to change the format to accommodate something like the following 0906-0000, where the 09 represents the current year and the 06 represents the...
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