Forum: Running an IT Services Business
January 27th, 2010, 05:12 PM
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Replies: 0
We have been approached by a leasing company to offer haas. Does anyoen currently do this an how do you find it.
We was orginally thinking of just doing firewall but I think we couple do it all for...
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Forum: Running an IT Services Business
January 27th, 2010, 05:10 PM
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Replies: 6
Just wondered what people was doing for remote backup.
We currently use SecurStore but I am not all that impressed an it is expensive.
Any recommendations
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 21st, 2010, 12:38 AM
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Replies: 6
It would save me at least a day a month
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Forum: Running an IT Services Business
January 21st, 2010, 12:36 AM
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Replies: 10
I personally think you should put your mobile on your card. It adds a personal touch. Just tell the clients to ring the landline number for support or print a support number on the card aswell.
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Forum: Running an IT Services Business
January 21st, 2010, 12:34 AM
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Replies: 10
GFI Max/Hounddog si easy to use and cheap.
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Forum: Running an IT Services Business
January 21st, 2010, 12:33 AM
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Replies: 8
We have a similar problem. We are updating our SBS server to SBS 2008 soon as was planing on using SharePoint to create a support portal with passwords. Links to logs and forums etc.
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Forum: Running an IT Services Business
January 21st, 2010, 12:30 AM
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Replies: 8
We us Trend Micro Worry Free. It is very good and very easy to control all aspects of security. Version upgrades are easy as well as you just load on teh server and it pushes out to the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 22nd, 2009, 04:08 PM
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Replies: 6
A Sage Link would save me hours of time each month. I also think you could get a good price for this and it may sway more UK service providers to use the product.
Got my vote.
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 22nd, 2009, 04:06 PM
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Replies: 16
We startign using GFI back in 2007 and have used it since then. We switched to Kaseya last year but left the reporting side on GFI/Hounddog. I must say GFI has come on leaps and bounds over the last...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 1st, 2009, 03:23 PM
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Replies: 7
I think this would be good. Priority Tickets Red
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 29th, 2009, 02:25 PM
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Replies: 8
One of our suppliers uses Zendesk.
One thing which I really liked about Zendesk which I would like to see in CommitCRM it the ability to reply to an email with a question or a resolution and view...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 16th, 2009, 02:25 PM
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Replies: 8
Is it possible for clients to get and email via the alert connector when one of the following happens.
1. Create a ticket
2. Edit/Update Ticket
3. Close a ticket
This would be good as it would show...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 30th, 2008, 01:20 PM
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Replies: 2
We are based in the UK and Sage is the leading account package over here.
Please can you tell me if there are any plans to integrate with Sage Line 50 and if anyone else out there thinks this would...
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