Forum: RangerMSP Software Discussion Forum (CCRM)
June 29th, 2012, 02:25 PM
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Replies: 6
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 29th, 2012, 12:39 PM
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Replies: 4
Right in front of my face this whole time! I apologize for all grumblings directed towards CommitCRM everytime I have done batch contracts over the past couple of years :)
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 29th, 2012, 11:10 AM
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Replies: 6
Yes they do but that particular server has not had an issue yet.
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 29th, 2012, 11:07 AM
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Replies: 4
I would love to see contracts that can encompass several options. We do contracts that are unlimited remote support and certain amounts of on-site support. We end up with three contracts for these...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 29th, 2012, 10:48 AM
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Replies: 6
I did and they are not listed. THat was actually how I realized that some were not coming in because I am looking for a server that was set up after I set up the link. Does it need to have a problem...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 29th, 2012, 08:56 AM
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Replies: 6
The GFI link does not seem to be pulling in new assets from GFI Max as they are added. Is there something manual that I need to do for this?
-SGTINC
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 30th, 2012, 02:48 PM
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Replies: 2
If it is going to be a feature then maybe some type of ability to decide what kind of alerts should raise a ticket and what kind should be noted via the NOC. This would also be a nice to have in GFI...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 30th, 2012, 12:13 PM
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Replies: 2
I have just set up my integration with GFI Max and it is working just as expected. What I would like to do though is only open a ticket if a specific issue has been ongoing for 15-30 minutes. For...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 4th, 2010, 05:26 PM
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Replies: 15
I will add my vote in for the Quotewerks integration.
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Quick update from the Support Team:
Version 5.6 with the QuoteWerks Link module has been released and is...
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Forum: Running an IT Services Business
October 14th, 2010, 11:39 AM
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Replies: 37
I tested ScreenConnect and I am seriously considering dropping the GotoAssist Express in favor of it. It is not as slick of an interface but it is very functional. I want to test a couple of the...
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Forum: Running an IT Services Business
July 9th, 2010, 08:17 PM
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Replies: 37
GoToAssist Express gets my vote. Hard to beat the single technician license. Even tougher if you did beta testing for them and git it for even less.
May not be as slick as LogMeIn but definately...
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