Forum: RangerMSP Software Discussion Forum (CCRM)
September 29th, 2014, 09:20 PM
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Replies: 57
I'm a bit disappointed that this thread has been abandoned.
Have there been any changes in MSP contract abilities in CommitCRM since the thread?
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 25th, 2011, 09:25 PM
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Replies: 2
We used CommitCRM a few years ago, but moved away because there wasn't a way to handle Managed Service contracts.
I NEED the system to know, for example - per account:
- Phone support is free
-...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 23rd, 2011, 11:53 AM
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Replies: 9
Set that up and it's testing GREAT, but the system wont send responses even though all tests are working fine. We're getting the error popping up:
Error Code: 501
501 5.5.4 Invalid domain...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 23rd, 2011, 11:51 AM
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Replies: 1
We use the hosted Kaseya platform, and they DON'T allow you to format the alert emails! How stupid is that!
Does this mean we are stuck not being able to integrate Kaseya andCommitCRM?
Gavin
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 22nd, 2011, 11:52 AM
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Replies: 9
I use a HOSTED exchange mailbox and can't change this setting :-(
Is there any way around this?
Gavin
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 2nd, 2010, 09:49 AM
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Replies: 1
I'm a bit confused about adding resolution information to a ticket.
If I put the resolution in the CHARGE, which I normally would do in our old system, am I right that I ALSO have to put it into the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 20th, 2010, 09:28 PM
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Replies: 1
OH MAN!!!
I installed the CommitServer service, but TOTALLY MISSED the COMMMITWEBINTERFACE services!!! I am an idiot LOL
I'm going to leave this post up just incase it can help others who are...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 20th, 2010, 09:24 PM
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Replies: 1
I'm running CommitCRM on a Windows 7 64Bit computer (for now).
I've configured the Web Server exactly as stated in the documentation. I'm running on port 4961, and have tried setting the IP to the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 15th, 2010, 11:05 AM
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Replies: 48
Please add gavin@interprom.com as well
Thanks!
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 10th, 2009, 11:17 AM
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Replies: 1
I'm moving over from Connectwise to CommitCrm.
I was wondering if anyone has a best practice so that I can import Accounts, and properly assign the CONTACTS associated with those accounts. Some of...
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Forum: Running an IT Services Business
September 10th, 2009, 11:09 AM
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Replies: 6
Excellent replies.
I know that there is no "magic bullet" to getting out there and making GOOD sales. However being in this tight spot I agree that I need to:
1) See what low hanging fruit is...
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Forum: Running an IT Services Business
September 9th, 2009, 08:51 PM
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Replies: 6
Hi all!
I'm at a point right now where it's CRITICAL that I generate new business. I won't go into why I'm in this tough spot right now, but it's one I WON'T let myself get into again!
I was...
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Forum: Running an IT Services Business
September 9th, 2009, 08:47 PM
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Replies: 7
Is this a first hire, or do you already have employees?
I will tell you from experience that it it CRITICAL - especially if it's a first employee - that you have NO misgivings about bringing this...
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Forum: Running an IT Services Business
September 9th, 2009, 08:34 PM
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Replies: 7
I subscribe to the theory that today, SERVICE drives hardware sales. There's nothing wrong with selling hardware/software today, however this should be as a "convenience" to your current customers,...
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