Forum: RangerMSP Software Discussion Forum (CCRM)
January 7th, 2013, 06:16 PM
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Replies: 14
I fully agree and we are also very frustrated with really NO way to properly track all of our technician/employee time! We need a proper way integrated into CommitCRM that will create reports for...
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Forum: Running an IT Services Business
January 7th, 2013, 05:45 PM
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Replies: 6
I couldn't handle the lack of employee timesheet management in CommitCRM anymore so I asked one of our programmers to design a web application! Now our techs sign into the timesheet remotely and can...
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Forum: Running an IT Services Business
January 7th, 2013, 05:22 PM
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Replies: 1
Great Question! We were just discussing alternatives in our office today as costs are creeping up all around. We are going to try the free service Scrubit.com on our Shop network and see how it...
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Forum: Running an IT Services Business
November 13th, 2010, 08:43 AM
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Replies: 10
Western Digital are the only SATA drives we sell anymore. That does not include the Green or Blue drives(junk). Black for some but two months ago I instructed our order desk to only order RE3 or RE4...
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Forum: Running an IT Services Business
October 29th, 2010, 07:30 AM
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Replies: 35
After 3 phone calls to Kaseya and multiple emails which went unanswered, we went with Level Platforms. Nice people and super support so far!
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Forum: Running an IT Services Business
October 29th, 2010, 07:28 AM
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Replies: 37
After using ScreenConnect for the last two months, we still love it. Works great on Mac as well (which we are seeing more and more of). Another similar software I found that may work and is slightly...
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Forum: Running an IT Services Business
October 29th, 2010, 07:26 AM
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Replies: 5
Combofix is the most powerful tool for rootkits and the Fake Antivirus software we have ever used. We still like Spybot-search and Destroy as well.
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Forum: Running an IT Services Business
October 29th, 2010, 07:21 AM
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Replies: 12
Thanks for the info on that book. I checked out Erick Simpson's website as well. He runs WWW.MSPU.US and has bootcamps on becoming an MSP. The next two are free if you signup through his website!
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Forum: Running an IT Services Business
October 13th, 2010, 07:35 PM
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Replies: 12
I ordered my Zenith Eval BDR device today, we will see how the setup goes from there. I will have to look into their monitoring service next.
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Forum: Running an IT Services Business
October 7th, 2010, 07:33 PM
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Replies: 12
For the MSP's out there, what would you say is the best monitoring tool that strikes a balance between low initial investment, features and manageability? (maybe one that is similar in fashion to the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 21st, 2010, 06:06 PM
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Replies: 48
We also just became a Zenith partner and would welcome the support inCommitCRM.
Thanks
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Forum: Running an IT Services Business
September 9th, 2010, 10:12 PM
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Replies: 11
the win antivirus pro was very good at injecting its redirection url into legitimate google listings. When someone would search for a site and locate the one they wanted and then click on it, even...
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Forum: Running an IT Services Business
September 9th, 2010, 09:46 PM
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Replies: 6
We have a small retail display in our office and I probably keep it stocked mostly for my own entertainment. As we have grown, our markup from suppliers is adjusted and so now we can actually buy...
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Forum: Running an IT Services Business
September 9th, 2010, 09:36 PM
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Replies: 7
The reason we were questioning your integrity is because in your first post you said you were going to quit the company you worked at for 13 years and contract to their competitors... that's...
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Forum: Running an IT Services Business
September 9th, 2010, 09:09 PM
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Replies: 37
We still use Crossloop once in a while, but the popups to register are getting more annoying. Ultra vnc worked well in the days of xp. Mikago takes too much effort to reliably manage...
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Forum: Running an IT Services Business
August 12th, 2010, 08:30 PM
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Replies: 7
And lets just throw integrity out the window! You say you have a good reputation in the industry... how good will that reputation be after you go work for your current employer's competitors?
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