Forum: RangerMSP Software Discussion Forum (CCRM)
September 19th, 2012, 11:16 AM
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Replies: 10
It could be very usufull if you will add another email field for a contact
many people use more then one address and their emails are not being processed by the email connector...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 29th, 2012, 07:19 AM
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Replies: 1
Hi,
how can I adda another email address for a contact?
I was hoping that the new version (6.0.0.3) will include this feature but I could not find it under contact details
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 17th, 2012, 07:58 AM
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Replies: 2
thanks
I missed the magnifing glass to choose the specific contact
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 17th, 2012, 07:56 AM
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Replies: 7
it is better to get the case re-opened then to loose feedback from the user
maybe it is better so set a new status "user feedback" rather then "new"
Sheli - when working with alot of tickets your...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 17th, 2012, 06:45 AM
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Replies: 2
Hi,
I am trying to filter tickets by the contact of the ticket and get only the list of the accounts (rather the contacts)
This can be very useful to track down a specific ticket rather manually look...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 17th, 2012, 06:42 AM
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Replies: 7
Hi Sheli,
Thank you for your reply
I know that it can be tracked through the history tab
The problem is that normally that everyday alot of tickets are being generated, the default view is set to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 16th, 2012, 06:35 AM
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Replies: 7
I am using the email connector for some time, I have an important remark/question
If some sent an email with ticket number that was closed I cannot see the correspondence
Is there a way to resolve...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 6th, 2010, 10:44 AM
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Replies: 6
Join the request
Would be happy if CommitCRM team could spare some information,
will this feature be included in the next release 5.3?
when will the next release be available?
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 21st, 2010, 03:13 AM
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Replies: 1
Hi,
I am trying to create new documents using a template using the instructions provided here and I ran into two problems:
1. The newly created document opens with the field name without the data
2....
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